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2020 World Luxury Hotel Awards Winners Announced

11 November 2020

To celebrate the 5th year of the World Luxury Restaurant Awards the winners of these prestigious awards have been announced representing more than 61 countries and 365 restaurants.

The World Luxury Restaurant Awards recognizes establishments for world-class service excellence. Awards are presented on a country, regional, continent and global basis. Winners are selected by public vote online, providing true recognition that reflects the hard work and dedication exhibited by staff.  

We started the 2020 award year with great excitement, planning two very special and unique events in Indonesia and Mauritius. We adapted to the ever-changing circumstances, and to make up for being unable to host an event, we decided to do our utmost to provide all participants with a special winner package, including individual personal video clips, a video message from management and a set of winner images announcing their win.

The 2020 Global Hotel of the Year Award went to The Apurva Kempinski Bali, in Indonesia, congratulations to Vincent Guionnet and Danti Yuliandari and their team on receiving this prestigious award. Winners are highly deserving of this prestigious award, epitomizing as they do the ethos of luxury and fine service. Many factors play a part in determining the global restaurant of the year winner, such as brand, location and overall guest satisfaction as per feedback via online reviews, among others. This year the focus was on those that showed true determination during a year never experience in our industry before.

“We congratulate this year’s winners. It speaks volumes to your dedication and commitment to our industry in this challenging year. True luxury is not easily attained. It takes highly efficient and dedicated staff, who are willing to go the extra mile and stop at nothing to ensure that every guest feels cared for and no challenge goes unresolved. This is the definition of luxury, it is what makes the winners shine.” says World Luxury Awards Marketing Director, Michael Hunter-Smith.

As the year draws to an end both FRANCE 24, our official sponsor, and ourselves are confidently optimistic that 2021 will see the international travel and tourism industry start its growth and recovery. We look forward to sharing this journey with you all.

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Aquila Private Game Reserve & Spa – an experience in luxurious African hospitality…

My husband and I visited Aquila Private Game Reserve & Spa in September of this year, in a time where COVID-19 was, and still is, a big problem to all working in the hospitality industry.

We arrived on the Friday and had a welcome drink before checking in. Once checked in they gave us time options for when we would like to go on safari and then showed us to our room.

We were booked into one of the Premier Lodges. The room had a balcony with amazing views of the Game Reserve, we could even see some elephants roaming around from time to time. The room also had an en-suite bathroom, coffee and tea facilities, an in-room safe, a mini fridge and complimentary water.

The first night we watched the sunset on our balcony and then went to have dinner at the restaurant. The food throughout the weekend was amazing and the Aquila team took great precaution to keep guests safe and healthy during this time.

Our Saturday was spent relaxing by the swimming pool with some sparkling wine, thereafter we went on a sunset game drive. Our guide had the best stories and so much knowledge about the animals, he made our safari experience even better. We had a sundowner in the mountains before heading back.

We woke up early on Sunday morning to go on a sunrise game drive, it was very cold but so worth it. We had the best time at Aquila, it was very relaxing, and the safaris was an amazing experience.

Aquila is more than just an unforgettable wildlife experience, it is an experience in luxurious African hospitality, traditional culinary delights, service excellence and the restoration of pride to the indigenous people and the land.

Reviewed by World Luxury Hotel Awards Representative:Jana Stoman

To book a stay at Aquila Private Game Reserve & Spa: