The World Luxury Awards celebrated its 17th year of awarding some of the top hotels, spas, restaurants and travel establishments on 28 October 2023. It was a night to remember. This luxurious affair was hosted by Grand Hyatt Athens in Greece and saw almost 300 establishments from around the world awarded for their dedication and commitment to the luxury hospitality industry.
“We are very proud of all of our winners, and being able to celebrate with them on an occasion like this is very special. The ceremony was incredible. The interactive entertainment, The Greek Priestesses and The Famous Zorba, were highlights of the evening and were thoroughly enjoyed by all. We wish to congratulate all our winners, also to those who were not able to be with us. A special congratulations to our overall winners: the Global Hotel of the Year – Phulay Bay, a Ritz-Carlton Reserve, the Global Spa of the Year – Spirit Hotel Thermal Spa, the Global Restaurant of the Year – Le Pavillon and the Global Travel Establishment of the Year – Australia Zoo.” says Jana Stoman, the Executive Manager for the World Luxury Awards.
A brilliant and tantalizing 6-course menu was prepared for all to enjoy throughout the night. We wish to recognize and give thanks to Alpha Wine Estate for providing the Greek wine pairing that complemented each course.
Prior to the Gala Ceremony, on Friday evening, the guests who opted in were treated to a spectacular walking tour of Athens by the Greek Gourmet Tours. After viewing multiple ancient and historical sites and a stunning walk around the Acropolis, the tour culminated in a sumptuous dinner at a delightful and modern, Greek tapas-style restaurant. One can truly say, dining in Greece can be an adventure on its own! Thank you to Anastasia and her team at Greek Gourmet Tours for providing this wonderful experience.
“Travelers today increasingly value experiences over possessions and are willing to invest in unique, authentic, and immersive travel experiences. It is with the unwavering commitment of dedicated staff that guests can enjoy this. We congratulate the 2023 winners, who have worked hard and tirelessly to be successful in a very competitive industry.” says Jana Stoman.
The after party on the Rooftop was blessed with a full moon, a blood moon in fact, rising overhead, and the Acropolis blazing in its glory in the distance. Many guests enjoyed socializing with new and old friends while the DJ enticed them onto the dance floor. It ended a momentous occasion, perfectly.
“The World Luxury Awards would like to recognize and thank France 24, our official partner sponsor for 12 years, for being with us tonight and remaining a part of our family in the hospitality industry.” says Brandon Lourens, Chief Executive Officer of the World Luxury Awards.
The winners of the annual World Luxury Awards were announced on 22 October 2022 at a glitzy affair at Swandor Topkapi Palace, Antalya, Turkey. This was the sixteenth event of its kind and more than 300 guests flew in from around the world to celebrate their awards.
The World Luxury Awards recognize Hotels, Spas, Restaurants and Travel establishments for world-class service excellence. Awards are presented on a country, regional, continent and global basis. Winners are selected by public vote online, providing true recognition that reflects the hard work and dedication exhibited by staff.
“The most coveted awards are the overall winners,” says Jana Stoman, Executive Manager of the World Luxury Awards, “many factors play a part in determining the winner; brand, design, unique facilities and overall guest satisfaction as fed back via online reviews as well as what reflects in the votes received during the annual three week voting period. This year the focus was on outstanding environment, elegant design and international service excellence.
This year’s Global Hotel of the Year Award went to Fairmont Le Château Frontenac in Canada. All winners are highly deserving of these prestigious awards, epitomizing as they do the ethos of luxury and fine service.
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Master of Ceremonies Nelly White skilfully guided proceedings and entertained guests, who also enjoyed a taste of quintessential Turkish hospitality. The menu was inspired by Turkey’s unique cuisine; the gala experience included locally produced dishes and guests also had the privilege of enjoying true Turkish entertainment throughout the evening. Fire of Anatolia, a synthesis of folkdance figures and music from different regions who introduce the world to the fire that arises from the ancient mosaic of love, cultural history and peace in Anatolia, allowed guests to experience diverse elements of Turkish culture. The Xone provided the ideal ambience for the after party to end the evening, resulting in an experience of a lifetime which ended at Kubbe Disco.
“We congratulate this year’s winners. True luxury is not easily attained. It takes highly efficient and dedicated staff who are willing to go the extra mile and stop at nothing to ensure that every guest feels cared for and no challenge goes unresolved. This is the definition of luxury. It is what makes the winners shine.” says World Luxury Awards Marketing Director, Michael Hunter-Smith.
Special thanks went to France24 for their continued support of the awards over the years, thanks were also extended to, Turkish Airlines, Agoda and 7/24 Transfers who assisted guests in arriving safely at the event destination.
It was an honour and a privilege to have every establishment present, and the World Luxury Awards looks forward to another successful year in 2023.
The Annual World Luxury Awards gala ceremony was hosted by the Trou aux Biches Beachcomber Golf Resort & Spa in Mauritius on 9th October 2021. The awards attracted almost 1000 participants, eagerly awaiting the results which were officially released shortly after the conclusion of the evening’s festivities.
The Global Hotel of The Year was awarded to Shangri-La Paris in France and The Chairman’s Choice Award was awarded to Address Beach Resort in Dubai.
All winners are highly deserving of these prestigious awards, epitomizing as they do the ethos of luxury and fine service.
The World Luxury Awards recognize establishments for world-class service excellence. Awards are presented on a country, regional, continent and global basis. Winners are selected by public vote online, providing true recognition that reflects the hard work and dedication exhibited by staff. “The most coveted awards are the global property of the year awards,” says Jana Stoman, Executive Manager of The World Luxury Awards, “many factors play a part in determining these top winners – brand, location and overall guest satisfaction as fed back via online reviews, amongst other criteria.”
Mr. Sandro Julie guided proceedings and entertained guests, who also enjoyed a taste of quintessential Mauritian hospitality. Trou aux Biches Beachcomber Golf Resort & Spa is located on the most desirable coastline on the west coast of the country. The menu was planned according to the sustainable values of the hotel; the dining experience included locally produced culinary delights such as Crabe & Tamarin, Foie Gras de Canard and Langouste & Bergamote and guests also had the privilege of enjoying true Mauritian entertainment allowing guests to experience diverse elements of the Mauritian culture. La Caravelles restaurant at the Hotel provided the ideal ambience for the event.
“We congratulate this year’s winners. True luxury is not easily attained. It takes highly efficient and dedicated staff who are willing to go the extra mile and stop at nothing to ensure that every guest feels cared for and that no challenge goes unresolved. This is the definition of luxury. It is what makes the winners shine,” says The World Luxury Awards Marketing Director, Michael Hunter-Smith.
Special thanks went to France 24 for their continued support of the awards, especially as we celebrate 10 years of our valued partnership this year. Thanks also to other supporters including, Alto Wines, Ernie Els Wines, Destination Golf and Spa & Wellness International, for their contributions.
To celebrate the 5th year of the World Luxury Restaurant Awards the winners of these prestigious awards have been announced representing more than 61 countries and 365 restaurants.
The World Luxury Restaurant Awards recognizes establishments for world-class service excellence. Awards are presented on a country, regional, continent and global basis. Winners are selected by public vote online, providing true recognition that reflects the hard work and dedication exhibited by staff.
We started the 2020 award year with great excitement, planning two very special and unique events in Indonesia and Mauritius. We adapted to the ever-changing circumstances, and to make up for being unable to host an event, we decided to do our utmost to provide all participants with a special winner package, including individual personal video clips, a video message from management and a set of winner images announcing their win.
The 2020 Global Hotel of the Year Award went to The Apurva Kempinski Bali, in Indonesia, congratulations to Vincent Guionnet and Danti Yuliandari and their team on receiving this prestigious award. Winners are highly deserving of this prestigious award, epitomizing as they do the ethos of luxury and fine service. Many factors play a part in determining the global restaurant of the year winner, such as brand, location and overall guest satisfaction as per feedback via online reviews, among others. This year the focus was on those that showed true determination during a year never experience in our industry before.
“We congratulate this year’s winners. It speaks volumes to your dedication and commitment to our industry in this challenging year. True luxury is not easily attained. It takes highly efficient and dedicated staff, who are willing to go the extra mile and stop at nothing to ensure that every guest feels cared for and no challenge goes unresolved. This is the definition of luxury, it is what makes the winners shine.” says World Luxury Awards Marketing Director, Michael Hunter-Smith.
As the year draws to an end both FRANCE 24, our official sponsor, and ourselves are confidently optimistic that 2021 will see the international travel and tourism industry start its growth and recovery. We look forward to sharing this journey with you all.
The winners of the annual World Luxury Hotel Awards were announced on 12 October 2019 at a glitzy affair at Arctic TreeHouse Hotel and SantaPark in Rovaniemi, Finnish Lapland. Thiswas the thirteenth event of its kind and more than 300 guests flew in from around the world to celebrate their awards.
The World Luxury Hotel Awards recognize establishments for world-class service excellence. Awards are presented on a country, regional, continent and global basis. Winners are selected by public vote online, providing true recognition that reflects the hard work and dedication exhibited by staff.
“The most coveted award is the overall Global Hotel of the Year award,” says Tanique Echardt, Executive Manager of the World Luxury Awards, “Many factors play a part in determining the winner; brand, location, design, and overall guest satisfaction as fed back via online reviews as well as what reflects in the property’s votes during the annual four week voting period. This year the focus was on unique design, classy elegance and outstanding service excellence.”
This year’s Global Hotel of the Year award went to Mandarin Oriental Bodrum in Turkey and the Chairman’s Choice Award was presented to W Verbier in Switzerland. Both winners are highly deserving of these prestigious awards, epitomizing as they do the ethos of luxury and fine service.
Master of Ceremony Maija Ilmoniemi skilfully guided proceedings and entertained guests, who also enjoyed a taste of quintessential Finnish hospitality. SantaPark is the home cavern of Santa Clause descending 50 meters below the Arctic Circle. The menu was planned according to the sustainable values of Arctic TreeHouse Hotel; the gala experience included locally produced culinary delights such as reindeer and pike perch and guests also had the privilege of enjoying true Lappish entertainment throughout the evening. Tuuletar, an accapella band performed mystic singing stories which allowed guests to experience diverse elements of the Lappish culture. Rakas restaurant at Arctic Treehouse Hotel provided the ideal ambience for the after party to end the evening, resulting in an experience of a lifetime.
In his speech to welcome guests, Executive Director of Business Finland and Head of Visit Finland, Paavo Virkkunen said “Luxury travel is moving in the direction of genuine, high-quality experiences, where the value of globally rare things like clear air, clean water – and sustainable and responsible use of these commodities – form the fundament of local services, activities and cuisine. Personalized service, design and organic raw materials, caring attitude and safe activities – even in extreme nature conditions – that leave permanent memories. These are the ingredients of Finnish luxury that spreads happiness to our global guests”.
“We congratulate this year’s winners. True luxury is not easily attained. It takes highly efficient and dedicated staff who are willing to go the extra mile and stop at nothing to ensure that every guest feels cared for and no challenge goes unresolved. This is the definition of luxury. It is what makes the winners shine.” says World Luxury Awards Marketing Director, Michael Hunter-Smith.
The end of the evening was met with a great surprise when Santa Clause and his elves emerged from the stage and greeted all guests, welcoming them to his home cavern. The elves presented all guests with gifts and Santa gave all an opportunity for very special and memorable photo opportunities.
Special thanks went to France24 for their continued support of the awards over the years. Other media supporters include Santé Magazine, Copenhagen Traveller, Destination Golf, The Caviar Spoon, SingaporeBrides and official gift sponsor, Healing Earth, for their contributions. Also attending the gala ceremony where an array of sponsors from Finland including Visit Finland, Visit Rovaniemi, Billecart-Salmon Champagne, RAK, Jetflite and Turkish Airlines.
10th November 2018, AYANA Resort & Spa, Bali, Indonesia was the venue of the prestigious black-tie event celebrating the 12th anniversary of the World Luxury Hotel Awards. Over 360 guests flew in from around the world to attend the event, which awarded the world’s finest hotels for their luxury offerings and exceptional service delivery.
Set across 90-hectares along Jimbaran’s golden mile, AYANA Resort and Spa, BALI, is a world-class destination resort. As the property approaches its 22nd birthday this November, the privately-owned resort holds more fame than ever. AYANA is recognized for prolific sunset and ocean views, as well as offering a choice of five-star accommodation and facilities, coupled with the genuinely warm Balinese hospitality that has put AYANA on the map. Over the years, AYANA has received many top-shelf accolades including Luxury Honeymoon Resort Global Winner for the World Luxury Hotel Awards 2017.
Participants from over 100 countries sipped on cocktails after being welcomed on the red carpet. During the cocktail’s guests enjoyed Jegog instrumental background music followed by Okokan and Kecak dancing. Jegog is a form of gamelan music indigenous to Bali, played on instruments made from bamboo, and the Kecak Dance is a form of Balinese Hindu dance and music drama that was developed in the 1930s, but that was not all as the guests where welcomed to the gala dinner by the Panyembrama Dance, which is a traditional Balinese welcome dance followed by Gus Teja who is a maestro of the flute.
After Prof. Dr. I Gede Pitana Msc. delivered his keynote speech, the incredibly entertaining Masters of Ceremonies, twins Maria and Elizabeth Rahajeng, who are TV hosts for E! News Asia guided the audience through a dazzling awards ceremony where awards were presented to luxury hotels and resorts in over 100 categories on a Country, Regional, Continent and Global basis. Special congratulations go to the inspirational Gaia Retreat & Spa, who received the 2018 Global Hotel of the Year Award. Founded in 2005, Gregg Cave, Ruth Kalnin, Olivia Newton-John and Warwick Evans, affectionately known as G.R.O.W, set out as a close-knit team to realise a shared dream, offering the highest of standards and service excellence, true to the World Luxury Hotel Awards overall winner criteria. Gregg Cave, Co-Owner and General Manager of Gaia Retreat & Spa proudly collected the award on stage.
Gaia Retreat & Spa- Australia
Mr Gregg Cave
The prestigious Chairman’s Award is the decision of the Owner and CEO of World Luxury Hotel Awards, Brandon Lourens. This year Imrhim Inad, Director of Sales, attended the ceremony and was privileged enough to collect the award on behalf of the Velaa Private Island Resort in Maldives. This boutique private hideaway can only be described as “beyond luxury”.
Mr Imrhim Inad of Velaa Private Island with France 24 representatives Odile Franc and Vishmi Congreve and Ceo Of WLHA Mr Brandon Lourens, Executive Manager Ms Tanique Echardt and Ms Michelle Snayman Brand and Event coordinator for the World Luxury Awards Brand.
Further Global awards went to Vacala Bay Resort in Fiji who received both Luxury Contemporary Villa and Eco/Green Villa Award; Lamaraz Arts Hotel in Algeria received the Luxury New Hotel Award; Valamar All you can Holiday in Croatia received Luxury Hotel Group Award; Tintswalo Atlantic in South Africa received Luxury Beach Lodge Award and Okinawa Spa Resort EXES in Japan received Luxury Honeymoon Hotel Award just to mention a few.
The much sort after World Luxury Hotel Awards trophy was presented to winners on stage. Thereafter, the proud winners were given an opportunity for one-on-one personalised video interviews to speak about their achievement with the media.
Okinawa Spa Resort EXES in Japan
There was not a dull moment as the diners were spoiled by AYANA Resorts Executive Chef, Patrick Callarec and his team, who wowed guests with Balinese inspired 6-course meal. The food was elegantly plated and paired with the finest of wines supplied by Bali Indah and Sababay. The room was in awe as the incredibly plated food was served all at once to the entire ballroom. The fact that the food was on par with any fine dining restaurant made it even more impressive.
UNIQUE Rooftop Bar & Restaurant was the venue for the after party where guests danced to the sounds of Martin Denev, the resident DJ from Rock Bar and were entertained by Sasha on vocals.
“We congratulate all our winners for the 2018 Award Year, who through their tireless efforts and endless passion to elevate their guests experience, have received this honour tonight. True luxury is not easily attained, it takes a team of highly efficient and dedicated staff willing to go the extra mile and stop at nothing to ensure that every guest feels cared for and no challenged not solved. This is the definition of luxury, this is what makes the winners shine at the World Luxury Hotel Awards event”. Says, Michael Hunter-Smith, Group Marketing Director for the World Luxury Hotel Awards.
“The 2019 World Luxury Hotel Awards will take place on Saturday, 12th October 2019 at Arctic Circle, Finland. The event will be hosted by Arctic TreeHouse Hotel and the gala venue SantaPark is an ideal location just before Christmas in the home town of Santa Claus. The magical Finnish Lapland is a bucket list experience and attendees can look forward to a winter wonderland, beautiful natural landscape wilderness, reindeer safaris, the phenomenon of the Northern lights, and of course Santa Claus” said Michael,“Applications to host the event in 2020 are now officially open”.
An event of this calibre would not be possible without our much-cherished sponsors France 24, Copenhagen Traveller, Caviar Spoon, Destination Golf, Santé Magazine, Singapore Brides and Spa & Wellness International who we thank for their continued support over the years. Thanks, is also extended to Bali Indah Beverindo, Captain Morgan, Coca Cola, Dewata Primi Lestari, Dolomia, Two Island Wine, Heineken Light, Kita Satu Bali, Strongbow, Global Seafood, Frizzante, Classic Fine Foods, Valrhona, Revolt and ABV Media Asia who were the sponsors here in Bali.
Please see our video of this prestigious event.
Everyone who attended the event was blown away by the professionalism of every person who works at AYANA Resort & Spa. Congratulations!
Jumeirah Hotels in the Maldives and Kuwait scoop several awards
Jumeirah Messilah Beach Hotel and Spa
Dubai, 10, December 2017:Jumeirah Vittaveli in the Maldives has been named Global Hotel of the Year and Jumeirah Messilah Beach Hotel and Spa in Kuwait was named Luxury Business Hotel of the Year at the World Luxury Hotel Awards 2017 held in Switzerland.
Jumeirah Messilah Beach Hotel and Spa
Jumeirah Vittaveli was also named global winner for Best Luxury Island Resort and continent winner for Best Luxury Family Beach Resort. The Royal Residence at Jumeirah Vittaveli was named continent winner for Best Luxury Beachfront Villa, Best Luxury Hideaway Villa and Best Luxury Private Villa – an incredible overall result for Jumeirah Vittaveli.
Jumeirah Messilah Beach Hotel and Spa also took home awards for LuxuryEco/Green Hotel and Luxury Beach Resort. The hotel was named Luxury Destination Spa and Luxury Wellness Spaat the World Luxury Spa Awards 2017.
Jumeirah Messilah Beach Hotel and Spa
Jumeirah Vittaveli’s General Manager, Mr Amit Majumder, received the awards at a grand event held in St Moritz, Switzerland. “I’m overwhelmed by the awards we received tonight. I can only say a very big Thank You to my team who has worked so hard to get us where we are today. And to our guests who continue to show their love for our little piece of paradise by returning regularly. We will continue to surprise you and strive to be worthy of this immense recognition. Being named Global Hotel of the Year 2017 in a fierce competitive field truly is the epitome of our recognitions this year.”
Jumeirah Vittaveli
General Manager, Jumeirah Messilah Beach Hotel and Spa, Savino Leone, said: “We are deeply touched and proud to receive worldwide recognition for our continuous efforts in luxury hospitality in Kuwait. This coveted award is another testament to our brand promise of delivering exceptional guest experiences. It has been a great and successful year and we only hope to elevate our benchmarks of excellence in services in the years to come.”
Setting the basis for service industry standards around the globe, the World Luxury Hotel Awards provides true recognition to luxury hotels and resorts in their relevant categories during its annual voting phase. Over 300,000 votes were tallied this year from travellers and guests of these luxury establishments during the voting phase. Properties from over 120 countries competed in the 2017 awards and it is truly an honour to be one of the selected nominees and winners.
AboutJumeirah Group: Jumeirah Group, the global luxury hotel company and a member of Dubai Holding, operates a world-class portfolio of hotels and resorts including the flagship Burj Al Arab Jumeirah. Jumeirah Hotels & Resorts manages properties in Dubai and Abu Dhabi, UAE, and Kuwait in the Middle East; Frankfurt, Istanbul, London and Mallorca (Spain) in Europe; the Maldives and Shanghai in Asia. Jumeirah Group also runs the luxury serviced residences brand Jumeirah LivingTM with properties in London and Dubai; the wellness brand TaliseTM; Jumeirah Restaurant Group DubaiTM; Wild Wadi WaterparkTM; The Emirates Academy of Hospitality ManagementTM; Jumeirah SiriusTM, its global loyalty programme; and isme by Jumeirah™ an app based rewards programme in the UAE. Future openings include luxury hotels in the UAE, Bahrain, Indonesia, China, Oman, Jordan, Malaysia and the Kingdom of Saudi Arabia. www.jumeirah.com
CELEBRATING HOTELIERING EXCELLENCE IN A WINTER WONDERLAND
2 December 2017 – Snow falls gently on the slopes of the Swiss Alps, pine trees are decked with white hats, and a warm glow resonates from the windows of the host of the 2017 World Luxury Hotel Awards gala ceremony, the resplendent Kulm Hotel St. Moritz.
“We could not have hoped for a more magical setting. One can only try to describe the beauty of this location, and it is topped only by the fact that we are surrounded by a winter wonderland.” says Michelle Snyman, Brand Manager for the World Luxury Hotel Awards, as guests begin to arrive on the red carpet.
In celebrating over a decade of awarding service excellence, the World Luxury Hotel Awards warmly welcomed its guests on 2 December to the 2017 grand gala ceremony at one of the top ski destinations in the world. St. Moritz, a luxury alpine resort town in Switzerland’s Engadin valley is renowned for its winter season charm and its style, elegance and class.
Setting the basis for service industry standards around the globe, the World Luxury Hotel Awards provides true recognition to luxury hotels and resorts in their relevant categories during its annual voting phase. “Over 300,000 votes were tallied this year from travellers and guests of these luxury establishments during the voting phase. It is because of this that our winners are here this evening, because they offer something extra special to their guests that satisfies their travel desires.” says Snyman.
Guests were treated to a luxurious fine dining 6-course meal, designed especially for this magnificent occasion by Head Chef Mauro Taufer, and plated and delivered expertly to each guest’s delight. Entertainment from Leo Wundergut had the crowds roaring with laughter throughout the evening opening hearts and lifting spirits in their act “Comedy in Music – or how to kill a piano”. True entertainment for the mind, heart and funny bones.
“We wish to congratulate all our winners tonight, who above all else have excelled as the best of the best in their respective categories amongst their industry peers. Our further special congratulations to our two top winners for the evening, of which the Chairman’s Choice Award went to Constance Hotels & Resorts, in recognition of this group’s unwavering dedication to service excellence in luxury hospitality. Our grandest award for the year, the prestigious 2017 Global Hotel of the Year, was bestowed upon Jumeirah Vittaveli in the Maldives, a property for which words can rarely describe its splendour. This opulent hotel is well deserving of this accolade and represents everything that the World Luxury Hotel Awards stands for. Congratulations to the General Manager, Mr Amit Majumder and his entire team for this magnanimous achievement.” says Brandon Lourens, Founder and CEO.
Hotel Award im Hotel Kulm St. MoritzHotel Award im Hotel Kulm St. MoritzHotel Award im Hotel Kulm St. Moritz
After interview and photo opportunities had concluded and the air of anticipation subsided, guests were welcomed to The Altitude Bar where the celebrations continued, friendships were formed, and good times were had by all.
The World Luxury Hotel Awards extends a heartfelt thank you to every participant of the 2017 awards for their continued support, and to each attendee of the gala ceremony. We look forward to another prosperous award year, and to welcoming our valued clients to AYANA Resort and Spa Bali on 10 November 2018 for our next exciting awards celebration.
Luxury establishments from around the globe are welcomed to participate in these exciting awards, to proudly show the world what they have to offer in terms of luxury and service excellence.
The scene is set; it’s a warm, exotic summer’s evening in Vietnam, the sun begins to set over the bustling and intriguing city of Hanoi, excited participants gather at the event of the year, the event that will later that night honour them as the crème da la crème of the luxury wellness and fine dining industries. Champagne flows, canapés travel on beautifully decorated trays to guests, and the air of anticipation grows. Proudly hosted by the spectacular JW Marriott Hotel Hanoi, who with a red carpet welcome invite over 180 guests from more than 50 countries to a dazzling evening of luxury, glamour, and style.
“Over 100,000 votes brought our winners here tonight; 100,000 times the public voiced their opinion on who of the 1,000 entrants are deserving of these accolades. Tonight we honour the staff of these fine establishments, who through their immeasurable service delivery have brought success to the proud brands of which they are a part.” says Marna Lourens, Executive Manager for the World Luxury Spa Awards.
Setting the basis for service industry standards around the globe, the World Luxury Spa Awards and World Luxury Restaurant Awards pride themselves on providing true recognition to luxury spas and restaurants in their relevant categories during its annual voting phase. Votes are garnered through various marketing channels from guests, showcasing yet again the true value of service excellence.
“The most coveted award of the evening is our Global Spa and Global Restaurant of the Year awards. Each year the task to determine these top establishments begins after voting has closed and we announce to our winners if they have been successful. We are six senior managers who take weeks to decide, as voting is not the only criteria we look at to bestow this prestigious award. A multitude of factors come in to play; brand, location, overall guest satisfaction from online reviews, services and facilities, design, and even menu offerings whether spa or restaurant. It is important to look at each establishment as an individual as well, some are on an island, some are in cities or in a desert, it is not always possible to compare apples with apples when defining luxury. This year the focus was on unique design with a touch of classy elegance, and we were as such proud to award Global Spa of the Year to Harnn Heritage Spa at InterContinental Danang Sun Peninsula Resort, and Global Restaurant of the Year to Ithaa Undersea Restaurant at Conrad Maldives Rangali Island. Both of whom encompass the ethos of luxury and supreme service.” says Joanna Evans, Marketing Communications Manager for the World Luxury Awards.
The evening was as glamorous as one would expect from a JW Marriott brand hotel; a delectable 6-course fine dining menu adorned each table throughout the night and was paired with fine wines and champagne from Moët et Chandon. Entertainment fitting of the destination included a Dragon Dance, a Vietnamese based string quartet performance by Độc Cầm – Toxic Quartet, and a local Ao Dai Dance, all of which added to the evening’s Asian flair.
“The food tonight was exceptionally impressive, and has been during our entire stay at the hotel. Executive Chef Brendon Partridge and his team receive full honours from the World Luxury Awards and all our guests for the tireless effort of crafting these delicious plates of exquisite foods we received this evening.” says Linda Cooper, Executive Manager for the World Luxury Restaurant Awards. “I am proud to know that the awards they themselves received tonight are so well deserved.”
After all awards were received and each representative had an opportunity for exclusive photos and interviews on the red carpet, guests were welcomed to the chic and ultra-stylish Cool Cats Jazz Club, a name so apt for the warm red glow it provides, while live musicians entertained crowds late into the night with some fabulous classic jazz music.
Luxury establishments from around the globe are welcomed to participate in these exciting awards, to proudly show the world what they have to offer in terms of luxury and excellence.
Port Dickson, 14 March 2017 – Lexis Hibiscus Port Dickson is now the official proud record holder of Guinness World Records for achieving “The most swimming pools in a resort at 643” and “The most overwater villas in single resort at 522”. These records were determined by a research which was verified on 14 October 2016.
YB Dato’ Mas Ermieyati (2nd right) and Swapnil Dangarikar (2nd left) flanked by Dato’ Low Tak Fatt (L) and Mandy Chew Siok Cheng (R) with the achievement plaques
In a ceremony witnessed by Deputy Minister of Culture and Tourism YB Datuk Mas Ermieyati Samsudin representing Tourism and Culture Minister YB Dato’ Seri Mohamed Nazri b Abdul Aziz and amongst other high-profile guests, the event saw Mr Swapnil Dangarikar, representative from Guinness World Records handing over the two plaques to YBhg Dato’ Low Tak Fatt, managing director of Kuala Lumpur Metro Group, owner of Lexis Hibiscus Port Dickson and Ms Mandy Chew Siok Cheng, President of Lexis Hotel Group, the operator of Lexis Hibiscus Port Dickson.
In reading the minister’s speech, YB Datuk Mas Ermieyati said it was a proud achievement for the country to have obtained the accolades from a prestigious institution, known for its documentation of record-breaking feats.
“A rather lengthy process had to take place whereby an accredited consultant had to be engaged to study the attempt and comparison made with other such similar developments around the world. Not many people can boast of such achievements and I, therefore, encourage more Malaysians, whether as individuals or corporate companies, to emulate Lexis Hibiscus Port Dickson. This will definitely help to put Malaysia in a positive spotlight and at par with the rest of the world.”
The triumphs by Lexis Hibiscus Port Dickson further strengthens its commitment to promoting tourism in Port Dickson, which continues to see increased demand for luxurious accommodation from discerning travellers, covering business and leisure segments from both local and overseas. With plenty of job opportunities being offered to the locals, the resort has contributed positively towards the Malaysia tourism industry. As of to date, the properties within Lexis Hotel Group have attracted more than 3.2 million tourists from across 119 countries and in a short span of less than two years since its opening in 2015, Lexis Hibiscus alone had received more than 630,000 tourists. Lexis has also brought in tourism dollars to the state. Assuming a conservative expenditure figure of just RM1,000 per guest, Lexis have already contributed more than RM3.2 billion in tourism receipts.
In addition to the Guinness World Records achievements, Lexis Hibiscus Port Dickson has also won other prestigious awards, such as the World Luxury Hotel Awards for the Luxury Water Villa Resort for Southeast Asia Category in 2016 and more recently, the BrandLaureate SMEs Signature Awards for the Best Brand in Hospitality for Hotels and Resorts.
Nestled along Pasir Panjang beach, the iconic Lexis Hibiscus Port Dickson resembles the national flower of Malaysia and is the largest water homes development in the world, at 639 villas. Each of its spacious pool villas is tastefully decorated and comes with its own private dip pool and steam room for luxury and privacy – an unassailable achievement by any standard.
Complementing the villas are a host of exciting dining options, while Lexis Hibiscus’ range of function spaces are specially tailored for MICE needs. A diverse choice of recreational activities are available, from a spa providing rejuvenating treatments to a kids’ club well as a karaoke centre.
Sun and thrill seekers will have fun with a range of beach, water and team building activities, all focused around the tallest seawater fountain in Malaysia at 400 feet. The Hibiscus Walk, located at the beachside, provides guests a sampling of Malaysian cuisine as well as a wellness centre providing therapeutic massages.
Lexis Hotel Group provides discerning leisure and business guests with practical and luxurious accommodations across various properties in Malaysia. It is steadfast in offering professional management services for hotels and resorts and has successfully built a strong, profitable and visible premier niche brand in the hospitality industry especially in managing award-winning unique water chalets as well as pool villas. The brand currently manages three properties, namely Lexis, Grand Lexis and Lexis Hibiscus, all located in Port Dickson. Another upscale property, Lexis Suites Penang, opened for business in 1st quarter of 2016.
To contact reservations team please email: reservations@lexishibiscuspd.com
