We recently had the privilege of staying at Hilton London Bankside for three nights in a king deluxe room.
The ambience of the hotel is warm and welcoming. We were delighted to enter our room and find a complimentary drink accompanied by delectable macaroons – my sweet tooth is still dreaming of them.
We immediately felt at home, especially since the bed was extremely comfortable and plush, we had such a good night’s sleep. The bathroom was every inch of modern perfection, with interesting colours and lighting to help one relax after a day of exploring the extensive sights of London.
We were also fortunate to have access to the Executive Lounge which was very organized and had amazing food and drinks available. With their super-fast Wi-Fi this was a great place to catch up on some work.
Hilton London Bankside has a perfect location in London with many cultural and historical sites within walking distance. The Concierge surprised us with his tips on how best to navigate the area, as well as assistance in finding some interesting nearby attractions.
With a fitness centre and beautiful indoor pool, this modern contemporary hotel has everything to offer. Our time at Hilton London Bankside was such perfection, we can only say that we highly recommend you choose this hotel for all round comfort and good memories from start to finish.
Reviewed by World Luxury Awards Representative, Shannon Langeveldt.
When in London we had the pleasure of spending a night at Pan Pacific London. We arrived to immediately feel embraced by the ambience and were impressed with the décor which was matched by the friendly and attentive staff who welcomed us.
My partner and I enjoyed the comfort of a beautiful en-suite deluxe room with a stunning view of the city. The room was super-modern with all the amenities at hand to make one feel at home.
We chose to dine at the in-house restaurant, Straits Kitchen, which proved to be an experience we will never forget. The restaurant serves South East Asian food with dishes from Singapore. Our favourite was the variety of small plates, which included spring rolls, prawns and vegetables, to top it all off, we indulged in the Mandarin dessert which was absolutely delicious.
My partner and I are both very keen on keeping up with our gym routines when travelling and this was undoubtedly the best gym I have ever seen in a hotel. The gym is fully equipped with the latest technologies and is clean and organized. We also took the opportunity to have an afternoon dip in the pool at the spa, it was extremely relaxing and the setting was amazing with an incredible view of the city.
We will definitely return to Pan Pacific London on our next visit to London.
Reviewed by World Luxury Awards Representative, Shannon Langeveldt
O’Two is a new luxury boutique hotel situated in Cape Town, South Africa. The hotel offers breathtaking views of Cape Town’s Mouille Point area and offers panoramic views of Table Mountain and surrounds.
Upon arrival, my partner and I were served with a glass of champagne and received a small gift bag containing masks, sanitizer, and Lindt chocolates.
The friendly porter assisted us to their penthouse suite on the 7th floor and explained all the amenities to us. The suite had two interleading rooms, both offering a bathroom, lounge, terrace, and kitchenette.
The design of the suite was stunning, such attention to detail, the scented candles, unique décor, and an amazing view from our balcony.
We also received a chilled bottle of Moet & Chandon Champagne and strawberries, what a treat!
The smart TV had DSTV Now and Netflix, so we were thoroughly entertained throughout our three-night stay. We also ordered delicious pizzas from the in-room dining menu and enjoyed the fully stocked mini fridge and tea station.
O’ Two Hotel boasts a beautiful rooftop pool with sun loungers which is the perfect place to enjoy a summer’s day in Cape Town! There is a view of the ocean and on the opposite side a view of Table Mountain.
The hotel is located close to the city center offering numerous restaurants and bars. The V&A Waterfront and famous Cape Town attractions are all just a short taxi ride away.
Thank you O’Two for your amazing hospitality, I will always remember this trip.
Reviewed by World Luxury Hotel Award Representative Kayla Lourens
To book your city escape at O’Two Hotel:https://www.otwo.co.za/
The drive down to Sils was breathtaking as we descended into the verdant Engadin valley. The Waldhaus (“forest house”) is majestically perched in a forest above the delightful village of Sils, overlooking the valley and its many lakes. As the hotel is at 1800m altitude, the air is crisp and warm, devoid of the coastal mugginess at this time of year.
The décor of the hotel has been purposely preserved as it was many years ago and exudes an old-world charm in the best tradition of luxury hotels of that era.
Our room consisted of a lounge with bathroom on level 1 and a spacious bedroom en-suite accessible via a quaint spiral staircase. Bathroom fittings were of a classic look and of top quality. The accommodation was scrupulously clean and maintained.
Guests can choose a variety of room genre furnishings and decorations eg contemporary, historic, classical etc. Indeed, some returning guests specify the genre of their choice when rebooking at the Waldhaus.
We were treated to a very special fine dining multi course dinner in the original wood paneled a la carte dining room. The enthusiastic sommelier let us experience a few of the excellent wines from the region drawn from their huge cellar selection while guiding us for food matching as a delicate compliment to the fine cuisine that was presented to us. A most enjoyable candle lit evening overlooking the forests stretching out before us.
After a peacefully silent sleep, we awoke at dawn and were greeted by a spectacular view from our windows of the valley and its lakes stretching to the far mountains in the distance.
A special tour of the hotel was conducted by the family’s general manager and co-owner, a descendent of the original creator of the hotel, wherein he enlightened us of the rich history of the hotel.
Of great interest was the “live” ghost that lives in a suitcase in the underground museum surrounded by artifacts of a bygone era. The hotel also features one of the first synchronised clocks system to be installed in a hotel at that time. Who knew?!
In contrast to the classic décor of the hotel, the new spa is ultra-modern and has been tastefully designed to complement the hotel. We enjoyed massage treatments by professional therapists who were friendly and extremely knowledgeable about all wellness matters – superb!
Breakfast was a classic affair in the stately high ceiling dining room with a vast variety of tasty items together with the option of a la carte menu. Eggs were perfectly presented and the cappuccino was delicious.
Later in the day we were treated to an exhilarating cable car ride up to the 3300m peak of Corvatsch from where we could see the Waldhaus overlooking Sils valley.
We had an incredibly special and memorable stay. If you are looking for a grand country hotel of days gone by but beautifully preserved, look no further than the Waldhaus Sils hotel.
Reviewed by World Luxury Hotel Awards representative Marianne Cauvin-Vaz.
To book a stay at this spectacular property: https://waldhaus-sils.ch/en/
My Husband and i recently had the privilege to visit The Mulia Resort in Bail. It was one of the most luxurious experiences we have ever had and we were thoroughly impressed with the attention to detail – the resort itself was immaculately kept, the staff always friendly, helpful and available, the food was exquisite and we will forever treasure the memories of our stay.
We arrived at the Mulia after a long wait and treacherous journey from the Gili Islands followed by a long drive from Padang Bay – typical traffic jams along the way. My husband kept in contact with the hotel to notify the delay in arrival and they were understanding and helpful in on the telephone. We arrived after dark and were immediately welcomed by a staff member who collected our luggage and provided us with a receipt which immediately came as a wonderful relief. Upon check in, due to multiple staff members being available to help us, we did not have to wait and were welcomed with a hot towel and cool water which helped to further remove the sweat and stress of the day. We were greeted and accompanied to our room by another staff member – which helped greatly, as the scale of the resort can be quite alarming initially – but she explained to us quickly which floors we would be wanting to use for whatever activity we wished to pursue, for example eating out or outdoor activities. She also explained vouchers that were issued to us which entitled us to discount on lunch or a few welcome drinks. Even with the sun down already, the aesthetic of the architectural design –with its clean and linear lines, juxtapositioned with the delicate floral lighting and glass fixtures and mosaic work in the water features were breath taking, and we were looking forward to a chance to review and appreciate the details of the interior design in the day time.
We stayed in a room with a king-sized bed, facing the courtyard, number 2857 to be specific. The room was extremely spacious, with small details that made it both comfortable and practical, for example the recliner in the corner, the presence of a desk and chair as well as a discreet blind that could either open the bathroom up to be visible from the bedroom or have the extra privacy if needed. There was ample cupboard space to unpack everything if needed to get rid of that “living out of the suitcase” feeling and the balcony had two upmarket but comfortable single seaters with a small coffee table, ideal for early morning coffees or evening sunset gazing.
The bed was absolutely perfect – the size, the mattress, the bedding, the linen – it was one of the most lavish spoils we have ever experienced. The fact that the bathroom consisted of both a shower and a bath – both spacious and elegant, made for a room truly catering for whatever preference guests could have. The high-end technology accompanying the toilet was also a first for us to experience and made for a more pleasant bathroom experience. Lastly small touches were made for guests, such as issuing of soft and lush dressing gowns, flip flops, bathroom accessories, lotions, soaps and shampoos as well as two beautiful carrier bags that could be used while staying at the resort. With my recent birthday just having passed, a piece of beautiful confectionary and a birthday card made me feel really special and spoiled on top of all the luxury and extravagance.
We had complimentary breakfast at The Café every morning and was astounded with the vast selection that was on offer – all cultures, tastes and preferences were accounted for, with ample quantities provided – and due to the layout of multiple stations, one rarely had to queue for food – and if needed, never lasting longer than a minute or two. The quality of the food was fantastic and the staff were courteous and friendly, eager to help with whatever request or inquiry we had. We also had dinner at The Café, where we were given the opportunity to order off the a la carte menu or from the buffet.
We also took the opportunity to order some room service while staying at the Mulia, and was impressed with the selection, efficiency of service and taste and presentation of the food. The fact that the option was there to set up a table for you in the room also made it a more comfortable experience.
We were thoroughly impressed with all of the staff that we came into contact with. We were impressed with the effort that they went through to ensure our every need was met in an unobtrusive but kind way. All of the staff members were fluent in English, which is not a small thing, considering our experiences in other areas of Bali. The housekeeping services were quick to notice when extra items in the room were needed and on one occasion even ensured that my valuables were locked away safely when I had forgotten to do so upon leaving for breakfast. Daily fresh fruit and complimentary water were given which was definitely a plus and there were clear notes left re: communication of washing of towels and bedding – we appreciated that an effort was made to not wash bedding every day to save some water and try to decrease our carbon footprint, but that you could also request to do so if there was a specific reason you might need this daily service.
It was truly inspirational to see what effort the staff put in to maintain the pristine premises of the Mulia. Staff members were seen raking loose sea grass from the ocean, sifting coarser pebbles from the beach sand and washing some gravel like stones in a decorative landscaped area. It is clear that only with the level of dedication and detail orientated focus, one is able to ensure the perfection and elegance that we found at the Mulia.
My husband and I spent some time at both the courtyard and seaside pools on the two days we spent at the Mulia. It was a lovely touch that fresh swimming towels were provided at the different swimming areas, meaning that we would not have to carry towels to and from the rooms and that towels that were used would be washed and or cleaned without you having to take responsibility for any of this. The deck chairs were fantastic – as comfortable as a day bed and long enough for my husband who usually ends up being too tall for these kinds of chairs.
I greatly appreciated that there was a traditional Balinese temple on the premises of the Mulia. I was so happy to have a look at the beauty one finds in the immensely detailed stone carving, rich history and fascinating stories one finds in such temples.
Our stay at the Mulia was an absolutely unforgettable experience and one that we are bound to remember for a long time. It is not surprising to see how well The Mulia is performing in international awards arena, and the excellence in service, presentation and luxurious details from beginning to end will definitely ensure that we will be recommending The Mulia as a place to stay when visiting Nusa Dua, Bali.
Reviewed by World Luxury Hotel Awards Representatives.
The Marmoris Palace Hotel is located in Sintra, 38 kilometres from Lisbon city centre and a quick 30 minutes from the international airport.
The charming building – previously a private residence and converted into a boutique hotel two years ago – is surrounded by lavish trees and a huge private garden. Situated on top of a hill, it is overlooking the historical town centre with beautiful views of the castle.
Being a small hotel, it offers guests a truly personalised experience. All from the reception and welcoming drinks to the check-out was a great experience. Our host also gladly assisted us with recommendations for dinner, where to shop for a few necessities that we needed and ideas to explore the town.
The hotel has nine individually decorated rooms – four in the main building – all of which have breathtaking scenic views of Sintra – and five in an outbuilding a few metres away, all offering privacy and direct access to the garden. The massive en-suite rooms which are beautifully furnished speak of royalty and have all the amenities that you can think of.
The buffet breakfast has a huge selection of fruit, cereals, pastries and hot food. Taking into account that Marmoris is a small hotel with a limited number of guests each day; this was hugely impressive.
Beautiful shaded gardens create a calm and relaxed atmosphere and because of the huge premisise it is situated on and surrounding gardens, the hotel offers a totally quiet and noise-free environment to relax in. An indoor swimming pool is also available to guests with a retractable roof overlooking castle hill.
Although my stay at Sintra Marmoris Palace was short, it is truly one of the most exquisite properties I have ever visited. From the perfect location to friendly staff, scrumptious food and attention to the finer details, Sintra Marmoris does not dissapoint and I highly reccomend a stay here if you are visiting Sintra.
Reviewed by World Luxury Hotel Awards Representative
My husband and I were so privileged to enjoy a 3-night stay at this property on our honeymoon in July 2019. When we arrived at Koh Samui Airport, there was a complimentary air-conditioned hotel pick-up transport service waiting for us at the arrivals section. The location is further enhanced by a close proximity to pharmacies, convenience stores, markets etc, as well as scooter-rentals available on-site.
Upon arriving at the hotel, they already started spoiling us with a refreshing coconut welcome drink to cool down whilst being friendly greeted by all the staff as if we were part of the family. They offer several types of accommodation, from pool access rooms, sea view villas, penthouse suites, to a luxury presidential suite and many more. For two nights we stayed in a pool access room and the last night we enjoyed staying in the presidential suite. They spoiled us with a beautiful towel and rose petal representation in our room, seeing that is was our honeymoon.
The pool access room was conveniently located only meters from the main 40-meter swimming pool, only separated by some of the most comfortable reclining chairs. The pool has spectacular views of the beach and boasts its own pool bar that certainly creates a unique beach club experience! Apart from enjoying the swimming pool, going for a spa treatment, sipping cocktails at the pool bar or defeating your partner with a game of ping pong, the beach is also just a few steps down from the pool area where you can relax amongst the surrounding tropical palm trees. Large inflatable pool toys are left in the pool for guests to enjoy and children to play with
Our night in the presidential suite, was certainly the best night of our stay. The room boasted a glass bathroom, tasteful art and a very large and comfortable couch. The owner hosted a pool party that included cocktails and an exciting fire dance on the beach, which was great fun! After that, we enjoyed the Jacuzzi bathtub on the deck of our suite, with the most beautiful views over the ocean and surrounding islands, with a glass of champagne in hand. It was so special and romantic.
This was the best 3 days of our Honeymoon in Thailand! We would definitely recommend the Privilege Hotel Ezra Beach Club for anyone when travelling to Koh Samui.
Reviewed By World Luxury Hotel Awards Representative Ms. Jana Matthee
Situated in the bustling Cape Town City Centre, The Taj hotel is within close distance to all local attractions. We arrived at the Taj on a rainy Friday afternoon. The Staff warmly greeted us with umbrellas and took care of parking our vehicle. Entering the Taj is like entering another era; the grandeur and splendour of the lobby area simply takes your breath away.
After a smooth check in we were escorted to our room. We stayed in a Luxury Room in the King Tower wing with a view of Table Mountain and the bustling streets below. We were greeted with a welcoming snack of nuts and fruit, a bottle of white wine and note from the General Manager. The room was spacious with elegant designs and finishes. The bathroom for me was simply stunning with the perfect layout and marble finishes.
After settling in we headed to the lobby to enjoy an afternoon tea and snack while listening to the rain fall outside.
The fitness centre at The TAJ hotel is one of the best I have experienced. State of the art equipment including free weights and stretching equipment made for an intense training session. Fresh towels and water are available at each machine. There is also an indoor heated swimming pool if you wish to get in a few laps.
Dinner at Mint Restaurant was absolutely fantastic. Friendly staff, efficient service and a menu that will satisfy any craving made for the perfect evening. There was also live jazz music which added to the ambiance.
After a good nights rest in the King size bed we enjoyed a Buffet Breakfast which was incredible. From every cereal imaginable and English breakfast options to sushi and a variety of pastries we had it all!
Jiva Spa was the absolute highlight of our stay. We were treated to a 60minute couples Indian Aromatherapy massage. This was an amazing and relaxing experience from start to finish. A special thank you to Bianca who was my therapist – she has magic hands!
Overall my experience at the TAJ Cape Town was incredible. From Check in to check out everything was perfect. The staff are friendly and welcoming, the facilities are world class and the food is superb. I left thoroughly refreshed and would highly recommend the TAJ Cape Town to anyone visiting South Africa and hope to visit again soon – one night is just to short!
Reviewed by Tanique Echardt – Executive Manager of the World Luxury Hotel Awards
Pine Cliffs resort is located in the Algarve with one of the most beautiful beaches in the world. When you drive through the resort you feel like you’re driving through a beautiful little town.
Upon check in, we were greeted by friendly staff and promptly taken to our room. We stayed in a deluxe room on the 2nd floor, with a balcony overlooking the Resort. The bed was very comfortable, and the interior of the room was beautifully designed.
There are multiple swimming pools at the hotel and the gym and indoor pool overlooks the Resort grounds. To get to the beach, you need to take an elevator from the hotel down to ground level.
On the pathway to the beach you are surrounded by the most beautiful and unique red cliffs. On the beach there are complimentary lounger chairs and towels. There is also a boathouse with many water activities including jet skis.
The beach restaurant called Mare, was a great dining experience. The food was delicious, and you have a great view of the ocean and beach. For sun downers we went to the Mirador champagne bar. When the sun hits the red cliffs its almost like they glow, it was a breathtaking view.
Dinner at Yakuza was amazing, it is a Japanese inspired restaurant. I would eat there every night if I could. We had two breakfast options every morning and both were great. A huge selection of food is on offer along with great service.
Overall Pine Cliffs was an amazing experience, we wish we never had to leave the Resort because they literally have everything you want inside the resort. Highly recommended and I would love to visit again soon.
Reviewed by Kayla Lourens – World Luxury Hotel Awards Representative
The Level at Melia Barcelona Sky is located in the El Poblenou neighborhood and within walking distance of the metro station. The metro connects the entire city which was extremely convenient.
The level reception is located on the 25th floor of the building and we were checked in by Marta. Check in was done smoothly and Marta gave us all the information we needed. I would like to give a special thank you to Marta for helping us with all our bookings and transfers. She was amazing.
We stayed in a spacious suite on the 27th floor of the hotel which gave us amazing views of the city. The room had a big lounge area and a separate area for luggage storage. The bed was extremely comfortable, and the bathroom had a double shower as well as a bath.
View from our room:
The pool area was great, with many lounge chairs and a few double loungers which were very comfortable. The weather was also perfect for swimming and sunbathing.
Breakfast was served on the 24th floor with seating areas on both sides of the building so you had a choice of a city or ocean view. There was a huge variety of food and drinks at breakfast and very high quality, it was delicious.
On the 25th floor there was a special dining and lounge area only for selected guests. Complimentary food and drinks were served throughout the day. Tapas and sun downers were also served every evening around sunset.
What an amazing experience, I would highly recommend this hotel to anyone visiting Barcelona and I hope to visit again soon.
Reviewed by Kayla Lourens – World Luxury Hotel Awards Representative