What a wonderful surprise…after our long drive, we were greeted at the gate by our very own game-ranger with ice-cold champagne, served in silver goblets. The calm of the bush immediately settled over me as we made our way over the rocky terrain of the Waterberg Mountains to the lodge. An African welcome song and a glass of sherry completed our warm welcome upon arrival at the main lodge.
Beautifully furnished rooms, crisp white linen, snug fires and our own outdoor Jacuzzi overlooking the bush filled my soul with thankfulness.
The game drives were informative and well worth the effort as we saw herds of elephant complete with little ones. The reserve is known for its conservation of white rhinos, of which we had a view close-up and personal.
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The superb 3-course dinner and service was truly of world-class standard and accompanied by excellent vintages. I could return just for that!
It was with a lingering sense of loss but a conviction that I will return one day that we left this piece of heaven.
Reviewed By Marna Lourens – World Luxury Hotel Awards Representative
To book this wildlife experience follow the link below
The Shangri-La Hotel is centrally located in Singapore and in close proximity to many of Singapore’s attractions.
For more than 40 years, Shangri-La Hotel, Singapore has been committed to providing luxurious service in a tropical urban oasis with hospitality from the heart.
Upon arrival I was greeted by a friendly porter who took my luggage and showed me to the reception desk. The entrance was stunning, I loved the green nature elements in the lobby lounge. The receptionist was very friendly and also extremely helpful.
I stayed one night in a Tower wing deluxe room with a beautiful view of Singapore. The room was very comfortable in every way with a big bathroom and a large selection of beverages and snacks in the minibar. The television had a lot of channels to choose from and there was even a speaker in the bathroom.
The swimming pool was magnificent and large and the poolside chairs were very comfortable to relax in. The buffet Breakfast was absolutely delicious, there was a huge selection of food and beverages, and the service was swift. There were freshly squeezed juices and smoothies and a great coffee machine.
The hotel is great for leisure and business travellers, there is a big play area for children and even conference facilities. Even though the hotel is so big, my stay still felt very personal, all the staff members were friendly and diligent.
Unfortunately I wasn’t able to visit all the restaurants and facilities because of my limited time in Singapore but when I am in Singapore again I would definitely stay at Shangri-La and recommend it to others.
Reviewed by – Kayla Lourens – World Luxury Hotel Awards representative
To book and see more of this beautiful hotel follow the link below
It was a wet and rainy day when we arrived at Ayara Kamala Resort & Spa, Located just a short drive from Patong Beach over the beautiful mountains of Kamala Bay.
We received a welcome drink and refreshing towel while being checked in and had a chance to relax in the beautiful lobby. We had a choice of our own scent selection which consisted of four different oils for our room aroma, we decided on the fresh Lemon Grass scent.
The staff drove us to our room, the Grand Thai Natural Ocean View with Spa Bath room, which was set on the high terrains of the resort. It was the most spacious room that I have ever stayed in. The room had traditional Thai Décor, a spacious bedroom and living area with Natural and Ocean views. The room also included complimentary Wi-Fi, a 32-inch LCD Television, DVD player, telephone, safety deposit box and mini-bar and then for the bathroom which included a jacuzzi bathtub, rainfall shower, dressing area and hair dryer. They even had a Sound Bar where we could connect our phones and listen to music.
We had dinner at The Cradle Restaurant, where we enjoyed the local dishes that were amazing and full of vibrant flavours such as lemon grass, ginger and chili which we enjoyed with a glass of wine. As it was the beginning of the FIFA World Cup 2018 the staff were assembling a projector for the restaurant guests to enjoy one of the games that were on.
After a comfortable night’s sleep in our King Size bed we woke up quite early and excited for breakfast which I can say was out of this world. The breakfast was buffet, or we could have ordered from the a la carte menu. The buffet selection had anything you could think – my favourite, “The Phuket Corner” had local breakfast dishes and colourful fruits from all around.
In the afternoon we made use of the resort shuttle bus that departs every two hours from the lobby to the Village where they drop you off at a certain point and pick you up every two hours, for which they were always on time.
The resort offers cocktail classes where they taught us to make a Thai cocktail and gave us each a chance to try and make it ourselves. They set up a whole area just for us and the barmen made us a Tom Yum Soup inspired cocktail, nice and spicy with ginger, lime and chili. We enjoyed it so much that they demonstrated two more cocktails that we learned to make and enjoy afterwards.
Our last day at the resort we witnessed how they were setting up for a beautiful rainy-day wedding for a small party in The Cradle Restaurant. The restaurant was decorated with white and green flowers with fairly lights hanging from the restaurant, it looked gorgeous and elegant. The General Manager Chai even took us through the wedding to show us their set-up.
The resort also features tennis courts, Ratana Spa and Thai Cooking Classes at the restaurant. Overall, we had a wonderful experience at the spectacular Ayara Kamala Resort with excellent service from the friendly staff and amazing views. I was quite sad to say goodbye.
Reveiewed by Anke Van Zyl and Niel Van Zyl- World Luxury Hotel Awards Representatives
We arrived at the NH lord Charles on a stormy winters evening, after entering the warm lobby we were greeted by the warm smiles of the concierge and check in clerks. The lobby is beautiful and decorated with a modern touch of art that creates a chandelier in the shape of a tree. In the lobby you can take a seat on one of the many couches and have a cup of coffee or a light snack.
We proceeded to check into our room which was suite number 2103,the room included a lounge with a small TV and bathroom with an opening deck onto a balcony with sunbathing chairs and a view of the lake and gardens. The lounge leads into the spacious bedroom which includes a desk, king size bed and huge second bathroom. From the bed you can watch some TV or admire the view from your bedroom balcony.
Due to the water restrictions in South Africa the hotel has water wise taps in the public bathrooms as well as a mini timer installed in the shower and information brochures as you enter any of the bathrooms in the hotel.
After a comfortable night’s sleep we woke up early to enjoy the breakfast at the garden terrace restaurant. The breakfast is a buffet style with a vast variety to suite any palette.
We then had a walk around the hotels perfectly manicured gardens. This hotel is perfect for weddings with the rolling green lawns and gazebo as well as the many event spaces and ballrooms. The hotel has the perfect setting for your special day, I even saw a beautiful bride having her photos taken on the Saturday morning from my balcony.
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The hotel features an on-site restaurant La Vigna that serves international cuisine in a stylish setting. The Food at this restaurant is exquisite and the chef Henrico creates absolute masterpieces.
The hotel also features a traditional styled Scottish pub, perfect on a cold winters night for a nightcap or to watch the latest sports live.
With the hotels central location in Somerset West you are only minutes away from Somerset Mall, the beach or the local wine farms. A perfect location for exploring the cape winelands and all its offerings.
Overall we had a wonderful experience and I look forward to my next visit.
Reviewed By Melissa Hofmann- World Luxury Hotel Awards representative
We arrived at the stunning Como Metropolitan hotel, situated in the in the heart of London and overlooking the magnificent Hyde Park on a sunny afternoon.
We were greeted at reception by the extremely friendly Service Manager .The staff took care of unwrapping our bags for us and taking them up to our room. While checking in we were offered a glass of champagne and given a small shot glass filled with a mixture of herbs. They explained to us that it was meant to recharge our bodies and give us new energy. (Exactly what we needed at that stage).
The Service manager accompanied us to our room. Just as well because the room needed some explaining. Arriving at our magnificent room on the 10th floor and with an exquisite view over the park we quickly realized that this room was even more amazing then we first thought. It was a fully smart-room. All the curtains, blinds and lights were controlled from a single control panel on the telephone. Push a button and the blinds opened. Push another button and you can dim any of the many different lights in the room to create whatever ambiance you desire. The room had everything from electric blinds to a fully stocked mini-bar with everything you could possibly want or need including heated mirrors that wont fog up when you shower.
The next morning, we had a workout in their state of the art gym. As someone that has been to many gyms and loves a good workout, this was heaven. The gym was fully equipped with everything from a full range of cardio equipment to weights heavy enough for regular trainers. There was even a ballet pole attached to the mirror to help you stretch. The standard bottle of water and towel were included as part of your workout but what is more is they also give you a free pair of earphones. This is for you to plug into their cardio equipment and listen to music or watch television while you build up a sweat. In my books this gym scored 10 out of 10.
The English breakfast was a delight, served in a beautiful dining room with a glass roof, letting the sun shine in.
In conclusion, the Como Metropolitan hotel is a must visit. The staff are exceptionally courteous and friendly, always willing to help and assist. The hotel itself with its technologically advanced rooms and amazing gym provides all the facilities and services you can think of.
Reviewed by World Luxury Hotel Awards Representatives
Prana Lodge is a unique small luxury beach lodge and wellness spa situated in a pristine forest alongside the spectacular Chintsa Bay, within minutes of rolling savannah and private game viewing.
My Husband and I had the pleasure of spending two nights at Prana Lodge in Chintsa. We were greeted by two staff members standing waiting for us to arrive. Once we stopped our vehicle they introduced themselves and took our car to park it as well as our luggage to put in our rooms. We were then welcomed with a delicious refreshing drink.
We then went to the sauna, steamer, jacuzzi and then went to have a full body massage! It was amazing! Quiet and tranquil. It was so incredible that even my husband even fell asleep half way through.
They have 7 different suites. Ours was called the Citrine Suite. Each Suite is named after a different gem stone and they have the colour elements in the suite. Ours had yellow elements in the room. It was defiantly striking. Each suite has their own pool, and I absolutely loved relaxing outside there. The outside shower was exquisite as well.
Now for the food, one word… SUPERB! We were served a three course meal every night and had two options for the main dish. They decorated the plate beautifully, and served just enough to be able to get through the three course meal without feeling to full.
I have been telling people that this is a place they have to visit! Especially if you are needing a get away from your busy life and are needing time to relax and get your thoughts together. I cannot think of one thing to complain about! The staff always had smiles on their faces and were always eager to help when necessary. I would come back in a heartbeat.
Reviewed By L’toya and Neville Da Silva – World Luxury Hotel Awards Representatives
The first word I would like to use to describe this hotel, is surprising. And it’s not that the hotel doesn’t look great online, it’s why I chose it, but the pictures simply do not do it justice in comparison to what you actually experience when you enter the lobby, glistening with lighting and marble yet soft to the eye, immediately giving you a welcoming and warm feeling.
I arrived late in Dubai, and as such only reached the hotel at midnight. This didn’t stop the service from bustling to my attention; “Good evening Mrs. Evans and welcome, allow me to show you straight to your room.” Wow, no check-in, known by name, staff rushing around me to open elevators and take my bags. I’m already very impressed, and this was only the beginning
Junior Suite
I was treated to a Junior Suite on the 11th floor during my stay here, and apart from the fact that the view of Dubai is majestic from that high, the room itself was incredible. Large and spacious, one of the best beds and pillows I have ever had the pleasure of sleeping on during my travels, two televisions, a comfortable lounge and a generous bathroom filled with every amenity you would require.
View from my suite on the 11th floor
During my stay I was able to enjoy the bar on the 1st floor which has an extremely comfortable atmosphere. Every time you take a seat you are served some pub style snacks like popcorn, nuts and olives, and you can leisurely enjoy your drink while watching either sport, playing a game of pool or simply listening to the music. On Friday nights, Medley Restaurant holds what is known as the Art of Spice. An Indian cuisine delight created proudly by celebrity Chef Sweety Singh. Rows of serving pots line the buffet and you can sample as many as you want or can handle. I had a special dietary requirement yet this was no issue. Two delectable curries arrived at my table, served with fresh naan bread and all the sides required to make this a true Indian feast. I can see why the General Manager personally recommends this experience, as I will not soon forget it.
Soma Spa was by far the most relaxing experience on my journey. If you can, get a lady by the name of Chon to get her hands on you, I can guarantee you this will be worth every penny as her healing hands find every knot and aching spot on your body. The spa itself is beautifully laid out, tranquil and relaxing. The change rooms hold the sauna and steam room for use before your treatment, and after being sent into seventh heaven you are seated quietly to some ginger tea while you let the experience run over in your mind, relaxing you even further before returning to your day.
Soma Spa
All in all, a hotel is not only made up of walls and glitz and glamour. The true heart of a hotel, and what makes your stay memorable, is the hospitality of the staff that surround you. This hotel has it all. The glam, the rooms, the food, the spa, yet what stood out to me the most during my time here, was the staff. I have always said hospitality is a special sort of kindness, and it is something that you either have or don’t, it cannot be taught. Not a single member of their team made me feel that they were there because they had to be; they wanted to be. Their service excellence echoes through every corridor, radiates out of every meal served, in every passing greeting, in every room service delivered. And this single point alone is what made this one of the best and most enjoyable hotels I have had the pleasure of visiting.
This hotel will suit every travel requirement, so when passing through Dubai and looking for accommodation for one or seven nights, you will not be disappointed to make this your selection.
Jumeirah Hotels in the Maldives and Kuwait scoop several awards
Jumeirah Messilah Beach Hotel and Spa
Dubai, 10, December 2017:Jumeirah Vittaveli in the Maldives has been named Global Hotel of the Year and Jumeirah Messilah Beach Hotel and Spa in Kuwait was named Luxury Business Hotel of the Year at the World Luxury Hotel Awards 2017 held in Switzerland.
Jumeirah Messilah Beach Hotel and Spa
Jumeirah Vittaveli was also named global winner for Best Luxury Island Resort and continent winner for Best Luxury Family Beach Resort. The Royal Residence at Jumeirah Vittaveli was named continent winner for Best Luxury Beachfront Villa, Best Luxury Hideaway Villa and Best Luxury Private Villa – an incredible overall result for Jumeirah Vittaveli.
Jumeirah Messilah Beach Hotel and Spa also took home awards for LuxuryEco/Green Hotel and Luxury Beach Resort. The hotel was named Luxury Destination Spa and Luxury Wellness Spaat the World Luxury Spa Awards 2017.
Jumeirah Messilah Beach Hotel and Spa
Jumeirah Vittaveli’s General Manager, Mr Amit Majumder, received the awards at a grand event held in St Moritz, Switzerland. “I’m overwhelmed by the awards we received tonight. I can only say a very big Thank You to my team who has worked so hard to get us where we are today. And to our guests who continue to show their love for our little piece of paradise by returning regularly. We will continue to surprise you and strive to be worthy of this immense recognition. Being named Global Hotel of the Year 2017 in a fierce competitive field truly is the epitome of our recognitions this year.”
Jumeirah Vittaveli
General Manager, Jumeirah Messilah Beach Hotel and Spa, Savino Leone, said: “We are deeply touched and proud to receive worldwide recognition for our continuous efforts in luxury hospitality in Kuwait. This coveted award is another testament to our brand promise of delivering exceptional guest experiences. It has been a great and successful year and we only hope to elevate our benchmarks of excellence in services in the years to come.”
Setting the basis for service industry standards around the globe, the World Luxury Hotel Awards provides true recognition to luxury hotels and resorts in their relevant categories during its annual voting phase. Over 300,000 votes were tallied this year from travellers and guests of these luxury establishments during the voting phase. Properties from over 120 countries competed in the 2017 awards and it is truly an honour to be one of the selected nominees and winners.
AboutJumeirah Group: Jumeirah Group, the global luxury hotel company and a member of Dubai Holding, operates a world-class portfolio of hotels and resorts including the flagship Burj Al Arab Jumeirah. Jumeirah Hotels & Resorts manages properties in Dubai and Abu Dhabi, UAE, and Kuwait in the Middle East; Frankfurt, Istanbul, London and Mallorca (Spain) in Europe; the Maldives and Shanghai in Asia. Jumeirah Group also runs the luxury serviced residences brand Jumeirah LivingTM with properties in London and Dubai; the wellness brand TaliseTM; Jumeirah Restaurant Group DubaiTM; Wild Wadi WaterparkTM; The Emirates Academy of Hospitality ManagementTM; Jumeirah SiriusTM, its global loyalty programme; and isme by Jumeirah™ an app based rewards programme in the UAE. Future openings include luxury hotels in the UAE, Bahrain, Indonesia, China, Oman, Jordan, Malaysia and the Kingdom of Saudi Arabia. www.jumeirah.com
Andermatt is a village in the Ursern Valley in the Swiss Alps; nestled in the heart of this quaint, snowy wonderland is The Chedi Andermatt, a ski hotel quite unmatched in its beauty and winter charm. The Chedi Andermatt will captivate and move you.
We were afforded the luxury of being accommodated in the two-bedroom Grand Deluxe Suite at this property and although we are sure every room at this hotel is phenomenal, this particular suite was breathtaking. Walking in to a more than spacious lounge, an electric fireplace blazing like it’s been waiting to welcome you all day, a well equipped kitchen and an 10-seater dining room table; you feel like you are right at home. A very luxurious home!
The bedrooms are sublime. Massive open spaces with balconies overlooking the snowy town below, beds and pillows that kiss you goodnight each time you enter their soft haven, and bathrooms so large and spacious, you feel as though you are royalty living in a palace.
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Dining at the hotel was superb. There are four outstanding restaurants and bars to choose from which boast a menu range enough to suit anyone’s requirements. The staff are friendly, polite and very dedicated to providing top quality, international standards of service throughout your stay. A particular highlight in The Restaurant is The Wine and Cheese Cellar: at five meters high it attracts cheese connoisseurs who marvel at its delights through the glass walls.
One of my most favourite places to visit in any hotel is the spa, and The Chedi Andermatt lives up to and surpasses the standards of luxury. I took some time out especially to enjoy the 35 meter indoor pool, and this was topped by the 12 meter outdoor pool, filled with blissfully hot water to swim around in while the snow pours down your head as you take in the beautiful Alpine surroundings.
If you feel like skiing, you will receive your own personal Ski Butler, a feature we have yet to see in any other hotel we have visited. He will take care of your every need from getting up the mountain, renting your equipment and ensuring you have an international ski instructor available to show you the ropes. Another favourite feature was that The Chedi Andermatt has its own ice skating rink for when you feel like lazily skating around a rink in the snow surrounded by the resort and mountain views.
All in all, The Chedi Andermatt is probably the most unique, stylish and luxurious hotel I have ever had the privilege of staying in. The staff are above the quality of what one could hope for, and no doubt in my mind that whatever your reason for travelling to this destination may be, you will feel relaxed, pampered and ready for anything by check out.
Reviewed By Joanna Evans
To book this breathtaking Hotel follow the details below.
Travelling to the city of Venice in Italy is an experience that should be on everyone’s bucket list. I suggest taking a private water taxi from the airport and entering the hotel via the water canals with style. If you are lucky enough to enter Venice just before sunset, the experience will be even more romantic. Imagine sailing into a city filled with beautiful historic buildings, arched staircases and the suns’ reflection on the water streets. The water taxi takes you directly to the hotel entrance and kicks off your love affair with the city of Venice forever.
Arriving at Hotel Papadopoli Venezia – MGallery by Sofitel is an exciting experience. Once you enter the lobby of the hotel the glamour and elegance of this intimate boutique hotel is overwhelming. Close to the reception desk is a display case fill with shoes and handbags decorated with Swarovski crystals. The lounge is decorated with vintage furniture that includes throne chairs, carved giltwood tables and mirror frames, 18th century Italian style sofas as well as breathtaking chandeliers that provide just enough light to feel cozy and relaxed.
The stairway to the GIARDINO D’INVERNO (Winter Garden) restaurant is framed by two fashion mannequins, each dressed in a ball gown skirt and colorful ladies jacket. One soon discovers that the skirts actually consist of a tree and flower decoration. The beautiful artistry of this hotel is mesmerizing and the use of pastel colors is calming and poetic. Once you reach the Winter Garden one is transported to a scene from the magical Shakespearean play, A Midsummer Night’s Dream.
The hotel has 96 rooms and suites that are finished with furnishings reflecting the elegance and splendor of the 18th century, and views of the Tolentini Canal and Papadopoli Gardens. Each of the rooms are themed and I was fortunate to be accommodated in the Marco Polo room.
One of the special qualities of Hotel Papadopoli Venezia is the spectacular view the rooms provide. I would suggest starting your day with breakfast on your balcony and a wonderful view of the city rooftops.
The location of the hotel is great and within walking distance of most of the tourist attractions. It is a real treat to explore the busy allies of Venice and stumble upon unique gift shops and restaurants. If you have a lot of luggage the hotel will organize you a city porter in no time to assist you with the heavy load.
Overall, I can recommend Hotel Papadopoli Venezia to any traveller visiting Venice. Personally, the comfortable stay and attentive service contributed to a wonderful experience and many cherished memories.
Hotel Reviewed by Michelle Snyman – Brand Manager of World Luxury Hotel Awards.
