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2018 World Luxury Hotel Awards Winners Announced

10th November 2018, AYANA Resort & Spa, Bali, Indonesia was the venue of the prestigious black-tie event celebrating the 12th anniversary of the World Luxury Hotel Awards. Over 360 guests flew in from around the world to attend the event, which awarded the world’s finest hotels for their luxury offerings and exceptional service delivery.

Set across 90-hectares along Jimbaran’s golden mile, AYANA Resort and Spa, BALI, is a world-class destination resort. As the property approaches its 22nd birthday this November, the privately-owned resort holds more fame than ever. AYANA is recognized for prolific sunset and ocean views, as well as offering a choice of five-star accommodation and facilities, coupled with the genuinely warm Balinese hospitality that has put AYANA on the map. Over the years, AYANA has received many top-shelf accolades including Luxury Honeymoon Resort Global Winner for the World Luxury Hotel Awards 2017.

Participants from over 100 countries sipped on cocktails after being welcomed on the red carpet. During the cocktail’s guests enjoyed Jegog instrumental background music followed by Okokan and Kecak dancing. Jegog is a form of gamelan music indigenous to Bali, played on instruments made from bamboo, and the Kecak Dance is a form of Balinese Hindu dance and music drama that was developed in the 1930s, but that was not all as the guests where welcomed to the gala dinner by the Panyembrama Dance, which is a traditional Balinese welcome dance followed by Gus Teja who is a maestro of the flute.

After Prof. Dr. I Gede Pitana Msc. delivered his keynote speech, the incredibly entertaining Masters of Ceremonies, twins Maria and Elizabeth Rahajeng, who are TV hosts for E! News Asia, guided the audience through a dazzling awards ceremony where awards were presented to luxury hotels and resorts in over 100 categories on a Country, Regional, Continent and Global basis.

Special congratulations go to the inspirational Gaia Retreat & Spa, who received the 2018 Global Hotel of the Year Award. Founded in 2005, Gregg Cave, Ruth Kalnin, Olivia Newton-John and Warwick Evans, affectionately known as G.R.O.W, set out as a close-knit team to realise a shared dream, offering the highest of standards and service excellence, true to the World Luxury Hotel Awards overall winner criteria. Gregg Cave, Co-Owner and General Manager of Gaia Retreat & Spa proudly collected the award on stage.

Gaia Retreat & Spa- Australia

Mr Gregg Cave

The prestigious Chairman’s Award is the decision of the Owner and CEO of World Luxury Hotel Awards, Brandon Lourens. This year Imrhim Inad, Director of Sales, attended the ceremony and was privileged enough to collect the award on behalf of the Velaa Private Island Resort in Maldives. This boutique private hideaway can only be described as “beyond luxury”.

Further Global awards went to Vacala Bay Resort in Fiji who received both Luxury Contemporary Villa and Eco/Green Villa Award; Lamaraz Arts Hotel in Algeria received the Luxury New Hotel Award; Valamar All you can Holiday in Croatia received Luxury Hotel Group Award; Tintswalo Atlantic in South Africa received Luxury Beach Lodge Award and Okinawa Spa Resort EXES in Japan received Luxury Honeymoon Hotel Award just to mention a few.

The much sought-after World Luxury Hotel Awards trophy was presented to winners on stage. Thereafter, the proud winners were given an opportunity for one-on-one personalised video interviews to speak about their achievement with the media.

Okinawa Spa Resort EXES in Japan

There was not a dull moment as the diners were spoiled by AYANA Resorts Executive Chef, Patrick Callarec and his team, who wowed guests with Balinese inspired 6-course meal. The food was elegantly plated and paired with the finest of wines supplied by Bali Indah and Sababay. The room was in awe as the incredibly plated food was served all at once to the entire ballroom. The fact that the food was on par with any fine dining restaurant made it even more impressive.

UNIQUE Rooftop Bar & Restaurant was the venue for the after party where guests danced to the sounds of Martin Denev, the resident DJ from Rock Bar and were entertained by Sasha on vocals.

“We congratulate all our winners for the 2018 Award Year, who through their tireless efforts and endless passion to elevate their guests experience, have received this honour tonight. True luxury is not easily attained, it takes a team of highly efficient and dedicated staff willing to go the extra mile and stop at nothing to ensure that every guest feels cared for and no challenged not solved. This is the definition of luxury, this is what makes the winners shine at the World Luxury Hotel Awards event”. Says, Michael Hunter-Smith, Group Marketing Director for the World Luxury Hotel Awards.

“The 2019 World Luxury Hotel Awards will take place on Saturday, 12th October 2019 at Arctic Circle, Finland. The event will be hosted by Arctic TreeHouse Hotel and the gala venue SantaPark is an ideal location just before Christmas in the home town of Santa Claus. The magical Finnish Lapland is a bucket list experience and attendees can look forward to a winter wonderland, beautiful natural landscape wilderness, reindeer safaris, the phenomenon of the Northern lights, and of course Santa Claus” said Michael,“Applications to host the event in 2020 are now officially open”.

An event of this calibre would not be possible without our much-cherished sponsors France 24, Copenhagen Traveller, Caviar Spoon, Destination Golf, Santé Magazine, Singapore Brides and Spa & Wellness International who we thank for their continued support over the years. Thanks, is also extended to Bali Indah Beverindo, Captain Morgan, Coca Cola, Dewata Primi Lestari, Dolomia, Two Island Wine, Heineken Light, Kita Satu Bali, Strongbow, Global Seafood, Frizzante, Classic Fine Foods, Valrhona, Revolt and ABV Media Asia who were the sponsors here in Bali.

Please see our video of this prestigious event.

Everyone who attended the event was blown away by the professionalism of every person who works at AYANA Resort & Spa. Congratulations!

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Tulia Zanzibar, a piece of heaven …

We arrived at this amazing resort on a beautiful Sunday afternoon. We were warmly welcomed by the amazing staff who were ready to assist us with smiles on their faces.

 

We were checked into the lovely Deluxe Garden Bungalow which with its stone walls and thatch roof really gave the feel of being away from reality. The beds where so comfortable and the décor was stunning. The room opens up onto the beautifully designed garden where you can hear the birds singing in the morning. Such an amazing way to wake up in this paradise.

The resort stay included a wonderful 1 hour massage for both of us and a complimentary bottle of wine which was a fantastic start to our stay.

Tulia Zanzibar is an all-inclusive resort and we were treated to a true dining experience. Fresh Fish and local produce is sourced daily which means the menu is never boring and constantly changing. For breakfast we enjoyed the local fruit spreads and freshly baked produce. We even got to enjoy our breakfast on the beautiful private beach. The flavours of the food where exquisite and compliments to the amazing restaurant staff and chefs who made this experience perfect.

We really enjoyed the local activities at the resort especially the lovely pool bar and the complimentary kayaks that we used to explore the serene blue ocean.

Leaving this beautiful piece of paradise was so sad but we left feeling refreshed and like cherished family of the team. A special thank you to the staff and the owners of this stunning resort, we hope to return again someday soon.

If I have to use one word to describe Tulia it would have to be “perfection”.

To book this stunning resort go to www.tuliazanzibar.com

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W Amsterdam – The Jewel of Amsterdam

What can one say about Amsterdam in the summertime… it is a place like no other. Warm days, cool evenings, bustling streets, hundreds of bicycles zipping past in amongst the cars and people, yet everything runs like clockwork. The city is modern yet the buildings that remain are historic, giving you that all-round “I’m in Europe” feeling. It is a truly magical destination. In the heart of Amsterdam city lies the W Amsterdam, and its story is one to behold.

Split across two unique buildings, a former telephone exchange building and an old bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. This hotel holds back on nothing. It is a funky, modern, upmarket establishment that boasts an elegant restaurant, a stunning bar known as the W Lounge with a rooftop pool, super cool styled rooms and of course, the best in service excellence. We stayed in stunning rooms overlooking the canals which was a real treat to watch the boats go by as the sun set, and one of our favourite features of the rooms, apart from the hip and unique artwork in each, is the Marshall Bluetooth speaker set on the headrest… awesome, we have our own music at a touch!

Dining at The Duchess for breakfast each morning was a delight. The perfectly optioned a-la-carte menu is accompanied by a wonderous selection of pastries, juices and smoothies and gets your body ready for an energetic day walking the streets of Amsterdam. Although dining at a restaurant is always a great experience, the W Amsterdam offers something quirky in terms of its in-room dining, and nothing like what you would think you are going receive when ordering room service from a five star hotel. Instead of the usual silver domed plate and large trolley, room service is offered like a take away, delivered on a tray in a branded brown paper bag; you can simply sit on your bed in front of the TV eating your food out of paper boxes. We absolutely loved this feature of this hotel, as small as it may seem to some, it was a highlight for us! And of course, the food was absolutely fabulous as well.

The AWAY Spa simply had to make our schedule. I have always loved the look of this spa from its photos, however experiencing it is something quite extraordinary. Deep down in what was the old bank vault lies luxury, relaxation, sophistication and a very much required time-out. Lighting in this spa is everything; candles dancing in the slight breeze lead you down long and dark stair cases, yellow lighting in the hot tubs and pools make you feel as though you are swimming in liquid gold, and of course well-placed fireplaces add to the ambiance of the AWAY Spa at the W Amsterdam. The original vault doors are still in place as well as one of the gold smelting pots, now an ice water dip tub.

On 14 July 2018 at the World Luxury Spa Awards gala celebration, a week before our visit, this magnificent property took away, amongst other awards, the Best Unique Experience Spa award globally and upon arrival it was not hard to see why. The reception, X-bar (drinks and light snacks), Beauty Bar and hair salon are enough to entice your senses into what lies ahead, but finally getting down into that wet area is sublime, an experience like no other. Floating in the lap pool one can see oneself in the low placed mirror ceiling above whilst you can hear the music gently playing under the water.

Our stay at this phenomenal hotel will not soon be forgotten, and anyone visiting Amsterdam could safely pick this hotel as their accommodation preference and we can personally guarantee you will not be let down.

Reviewed by Joanna Evans- World Luxury Spa Awards Executive Manager

To view more of this beautiful hotel click the link below

www.marriott.com/hotels/travel/amswh-w-amsterdam/

 

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Hotel TWENTY EIGHT brings innovation, comfort and fun to the luxury hotel concept.

 As you enter the hotel lobby you are met with bright colours, contemporary art and elegant décor . The hotel staff dress in funky but relaxed uniforms that compliment the hotels unique style.

The lobby, lounge, bar and reception are open 24-hours a day and the lobby is perfect for meeting other travellers over a drink, or opening your laptop and catching up on work. This is a hip and happening space with flair.

Located on 260 Stadionplein, Oud Zuid of Amsterdam. The metro station is located 300 meters from the hotel and the tram is located just opposite the hotel. This makes site seeing in Amsterdam a breeze, as all the major tourist attractions like Museum Square, Vondelpark and the City Centre are merely a short tram ride away.

The hotel offers comfortable design apartments combined with the service and facilities of a luxury hotel. All the apartments have a fully equipped kitchen, a living room with a spacious seating area and a luxurious bathroom equipped with a rain shower. The rooms also feature climate control, a flat-screen TV and high-speed WiFi. The rooms are beautifully decorated with great attention to detail and a touch of Dutch heritage.

The property also offers an on-site restaurant, a sauna and fitness facilities as well as underground parking.

The level of service, apartments and hotel facilities make Hotel TWENTY EIGHT the perfect choice for business and leisure guests, both for short and long term stays.

Guests have the option to cook in their own apartment as well as make use of the self-service laundry room. This is exceptionally helpful for travellers that have been on the road for a while and want to relax and recuperate with privacy. Hotel TWENTY EIGHT feels like your home away from home.

When you do feel like going out for a meal the on site restaurant the Het Amsterdamse Proeflokaal is a must. This modern restaurant offers delicious breakfast, lunch and dinner for the entire family. Walking through the restaurant doors, the walls are decorated with vintage portraits of previous Olympic Games.

The staff are friendly, attentive and extremely helpful with anything that guests require. This is extremely helpful for foreigners visiting Amsterdam for the first time.

Hotel TWENTY EIGHT made my trip to Amsterdam exceptional and I would recommend this property to any traveller.

To book this hotel click here www.twentyeight.nl

Michelle Snyman – Brand Manager of Word Luxury Hotel Awards

Missing Amsterdam already!

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A luxurious art escape in the heart of Amsterdam…

The Conservatorium Hotel is located right in the heart of Museum Square in Amsterdam. The entrance of the hotel looks upon the Stedelijk Museum showcasing the latest expedition of modern art, which in this case was linen hanging from the windows. The central location of the hotel is a dream for foreigners visiting the hotel for the first time. The Van Gogh Museum, Concertgebouw, Rijksmuseum, Vondelpark and Amsterdam’s most indulgent shopping district are literally at your doorstep.

Once you enter the lobby of Conservatorium Hotel you are immediately struck by the beautiful and dramatic architecture. The height of the celling, the glass fixtures, the marriage between a landmark heritage building and modern contemporary design are beautiful to behold. The hotel is known for it’s Art Nouveau interiors created by the award-winning designer Piero Lissoni.

Originally this landmark building was a bank. The heritage and historic significance has been carefully preserved and incorporated in the design. Traces of this beautiful history can easily be spotted on the vintage floors.

The bank building was later converted into a music school and thus the reason for the hotels name today, Conservatorium. The impact of the classical music has also been incorporated in the design with magnificent art ; for example a spectacular violin centre piece.

The hotel features three restaurant dining options; Brasserie, Taiko Restaurant as well as Tunes Bar.

The Brasserie is located in the beautiful lobby and has a greenhouse atmosphere with the glass and plant features. This is perfect for a breakfast, lunch or just relaxing at leisure on the terrace. Do not be surprised if you spot a celebrity or public figures, for the Conservatorium is the preferred choice for high profile guests.

Taiko Restaurant provided contemporary Asian cuisine and is beautifully decorated with traditional Asian features. There is however a design twist as the hallway walls leading to the Taiko restaurant are decorated with photo’s of legendary artists and musicians visiting Amsterdam.

Tunes Bar is perfect to start your Friday night with a hip and elegant bar lounge experience. Tunes Bar offers exotic cocktails with chic food parings.

The rooms of the hotel are extremely spacious. Clever design has folded and hidden the bathroom as closet space and guests are pleasantly surprised when the size of the entire room is actually revealed. The rooms feature beautiful use of natural light, calming colours and minimalistic décor, but with overwhelming comfort and quality features.

The hotel also features the Akasha Holistic Wellbeing Centre which is divided into four different areas corresponding with the elements of nature. The centre promises restoration and rejuvenation.

The Conservatorium Hotel is the essence of elegance and luxury, but it is also a playful environment as it is filled with unexpected fun and colourful art.

Activity options for guests are endless, if guests become tired of sight-seeing, guests can also enjoy shopping at leisure at some of the beautiful boutique shops available on sight. Here guests can buy anything from diamonds to cigars.

A trip to Amsterdam is not complete without staying at the Conservatorium. 

Click below to book or see more of this extravagant hotel.

www.conservatoriumhotel.com

 

Michelle Snyman – Brand Manager of World Luxury Hotel Awards

 

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Wildlife and luxury create harmony at the 57 Waterberg Lodge

What a wonderful surprise…after our long drive, we were greeted at the gate by our very own game-ranger with ice-cold champagne, served in silver goblets. The calm of the bush immediately settled over me as we made our way over the rocky terrain of the Waterberg Mountains to the lodge. An African welcome song and a glass of sherry completed our warm welcome upon arrival at the main lodge.

Beautifully furnished rooms, crisp white linen, snug fires and our own outdoor Jacuzzi overlooking the bush filled my soul with thankfulness.

The game drives were informative and well worth the effort as we saw herds of elephant complete with little ones. The reserve is known for its conservation of white rhinos, of which we had a view close-up and personal.

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The superb 3-course dinner and service was truly of world-class standard and accompanied by excellent vintages. I could return just for that!

It was with a lingering sense of loss but a conviction that I will return one day that we left this piece of heaven.

 

Reviewed By Marna Lourens – World Luxury Hotel Awards Representative

To book this wildlife experience follow the link below

Click Here

 

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Honeymoon Bliss at Bandara Villas, Phuket

My husband and I had the pleasure of spending our first three nights of our honeymoon in Thailand at the amazing Bandara Villas, Phuket.

We had such a friendly welcome with drinks and refreshing towels to cool us off while we were being checked in. One of the staff members showed us to our room and WOW! What a room it was, we stayed in one of the Panoramic Pool Villas with a view that we were only able to see the next morning but knew it was close to the beach as we could hear the waves almost crashing underneath us.

We had breakfast each morning at Sumpao Restaurant where we could order a la carte or breakfast buffet, with some delicious traditional Thai breakfast dishes to try out.

We spent most of our days at Bandara itself as it was so relaxing there and our room was so amazing, with our own private pool with sea views, internet access and a fully stocked mini bar where the first round was on them.

The hotel also assisted us with planning a day trip to Phi Phi Island, it was done efficiently and effortlessly. We had an early departure that morning so the lady that assisted us arranged that the restaurant makes us early breakfast in take away packages that we could enjoy on our way to the docks.

After a full day out, we decided the next day to just relax at the beachfront pool and enjoy some cocktails from the beach pool bar. We signed out a stand-up paddle board that was part of their free amenities that we took to the ocean to try out for the first time. They also have daily activities program such as Yoga, Thai Boxing, Aqua Aerobics, Fruit Carving etc.

We had such a lovely stay at Bandara Villas, Phuket. The staff are exceptionally friendly, and the service is on point. We couldn’t have asked for a better start to our Thailand experience.

 

Reveiwed By Anke Van Zyl- World Luxury Hotel Awards Representative

To book this spectacular accommodation – website

 stay@bandaraphuket.com

 

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A wintery weekend away at the NH Lord Charles

We arrived at the NH lord Charles on a stormy winters evening, after entering the warm lobby we were greeted by the warm smiles of the concierge and check in clerks. The lobby is beautiful and decorated with a modern touch of art that creates a chandelier in the shape of a tree. In the lobby you can take a seat on one of the many couches and have a cup of coffee or a light snack.

We proceeded to check into our room which was suite number 2103,the room included a lounge with a small TV and bathroom with an opening deck onto a balcony with sunbathing chairs and a view of the lake and gardens. The lounge leads into the spacious bedroom which includes a desk, king size bed and huge second bathroom. From the bed you can watch some TV or admire the view from your bedroom balcony.

Due to the water restrictions in South Africa the hotel has water wise taps in the public bathrooms as well as a mini timer installed in the shower and information brochures as you enter any of the bathrooms in the hotel.

After a comfortable night’s sleep we woke up early to enjoy the breakfast at the garden terrace restaurant. The breakfast is a buffet style with a vast variety to suite any palette.

We then had a walk around the hotels perfectly manicured gardens. This hotel is perfect for weddings with the rolling green lawns and gazebo as well as the many event spaces and ballrooms. The hotel has the perfect setting for your special day, I even saw a beautiful bride having her photos taken on the Saturday morning from my balcony.

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The hotel features an on-site restaurant La Vigna that serves international cuisine in a stylish setting. The Food at this restaurant is exquisite and the chef Henrico creates absolute masterpieces.

The hotel also features a traditional styled Scottish pub, perfect on a cold winters night for a nightcap or to watch the latest sports live.

With the hotels central location in Somerset West you are only minutes away from Somerset Mall, the beach or the local wine farms. A perfect location for exploring the cape winelands and all its offerings.

Overall we had a wonderful experience and I look forward to my next visit.

Reviewed By Melissa Hofmann- World Luxury Hotel Awards representative

To view or book please view the latest specials on www.nh-hotels.com/hotel/nh-cape-town-the-lord-charles

 

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State of the art luxury experience at the Como Metropolitan Hotel London

We arrived at the stunning Como Metropolitan hotel, situated in the in the heart of London and overlooking the magnificent Hyde Park on a sunny afternoon.

We were greeted at reception by the extremely friendly Service Manager .The staff took care of unwrapping our bags for us and taking them up to our room. While checking in we were offered a glass of champagne and given a small shot glass filled with a mixture of herbs. They explained to us that it was meant to recharge our bodies and give us new energy. (Exactly what we needed at that stage).

The Service manager accompanied us to our room. Just as well because the room needed some explaining. Arriving at our magnificent room on the 10th floor and with an exquisite view over the park we quickly realized that this room was even more amazing then we first thought. It was a fully smart-room. All the curtains, blinds and lights were controlled from a single control panel on the telephone. Push a button and the blinds opened. Push another button and you can dim any of the many different lights in the room to create whatever ambiance you desire. The room had everything from electric blinds to a fully stocked mini-bar with everything you could possibly want or need including heated mirrors that wont fog up when you shower.

The next morning, we had a workout in their state of the art gym. As someone that has been to many gyms and loves a good workout, this was heaven. The gym was fully equipped with everything from a full range of cardio equipment to weights heavy enough for regular trainers. There was even a ballet pole attached to the mirror to help you stretch. The standard bottle of water and towel were included as part of your workout but what is more is they also give you a free pair of earphones. This is for you to plug into their cardio equipment and listen to music or watch television while you build up a sweat. In my books this gym scored 10 out of 10.

The English breakfast was a delight, served in a beautiful dining room with a glass roof, letting the sun shine in.

In conclusion, the Como Metropolitan hotel is a must visit. The staff are exceptionally courteous and friendly, always willing to help and assist. The hotel itself with its technologically advanced rooms and amazing gym provides all the facilities and services you can think of.

Reviewed by World Luxury Hotel Awards Representatives

Book Here  

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Kolbe Hotel Rome; an enchanting experience from the city of Rome.

The city of Rome, Italy is an enchanting experience. Rome is a vibrant and decadent destination. It is filled with passionate Italian locals and rich history. Rome has played an important role as a political and religious capital during centuries of human civilization and should be on everyone’s bucket list.

Walking amongst the historic ruins of the Roman Forum is an experience that will leave you with goosebumps, not to mention a tour of the Colosseum where one can imagine gladiators having a brutal battle.

What made my Roman tourist experience truly special was the fact that our hotel was located right in the middle of all the important historic sites. Just a brief walk from Kolbe Hotel Rome brings you to the centre of it all.

“Surrounded by the magnificence of ancient Rome, only a few steps from the Circus Maximus and the Imperial Roman Forum, the building is located in an evocative and prestigious area right in the heart of the city.”

Kolbe Hotel Rome is a blend of modern and ancient décor; the furniture and finishing are modern and comfortable, yet the hallways are decorated with examples of ancient Roman clothing which is fascinating and really gives you an idea of what was worn back in the day

       

Upon entering the lobby guests are met with extremely friendly staff welcoming you to the hotel. The lobby leads into a contemporary bar lounge as well as the Garden Restaurant – Al Palatino. Guests can choose to sit inside or outside to enjoy a delicious gourmet meal. The garden outside is breathtaking.

“Keeping Mediterranean traditions alive, the courtyard reflects calmness, tranquility and peace. Guests can drink, dine or simply relax in this private sanctuary that is unique in all of Rome.”

The Kolbe Hotel Rome offers a variety of rooms. This includes double rooms, deluxe suites as well as family rooms. Rooms are generally decorated with maroon and light pastel colors and guests can enjoy bathroom amenities from Roberto Cavalli. One of the great features of the rooms are the big windows which open with a view of the surrounding area.

The hotel also offers great meeting and function facilities. During my stay at the Kolbe Hotel Rome, the hotel hosted a large corporate group with ease and professionalism.

Breakfast is served as an informal affair and leaves guests to help themselves to coffee and snacks from the buffet. This provides a relaxed environment for families or businessmen that want to grab a quick snack before heading to the next meeting.

Overall it was a wonderful stay that provided me quick access to the best that Rome has to offer.

Reviewed By Michelle Snyman

Brand Manager World Luxury Awards

To see more of this hotel click here