What a wonderful surprise…after our long drive, we were greeted at the gate by our very own game-ranger with ice-cold champagne, served in silver goblets. The calm of the bush immediately settled over me as we made our way over the rocky terrain of the Waterberg Mountains to the lodge. An African welcome song and a glass of sherry completed our warm welcome upon arrival at the main lodge.
Beautifully furnished rooms, crisp white linen, snug fires and our own outdoor Jacuzzi overlooking the bush filled my soul with thankfulness.
The game drives were informative and well worth the effort as we saw herds of elephant complete with little ones. The reserve is known for its conservation of white rhinos, of which we had a view close-up and personal.
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The superb 3-course dinner and service was truly of world-class standard and accompanied by excellent vintages. I could return just for that!
It was with a lingering sense of loss but a conviction that I will return one day that we left this piece of heaven.
Reviewed By Marna Lourens – World Luxury Hotel Awards Representative
To book this wildlife experience follow the link below
My husband and I had the pleasure of spending our first three nights of our honeymoon in Thailand at the amazing Bandara Villas, Phuket.
We had such a friendly welcome with drinks and refreshing towels to cool us off while we were being checked in. One of the staff members showed us to our room and WOW! What a room it was, we stayed in one of the Panoramic Pool Villas with a view that we were only able to see the next morning but knew it was close to the beach as we could hear the waves almost crashing underneath us.
We had breakfast each morning at Sumpao Restaurant where we could order a la carte or breakfast buffet, with some delicious traditional Thai breakfast dishes to try out.
We spent most of our days at Bandara itself as it was so relaxing there and our room was so amazing, with our own private pool with sea views, internet access and a fully stocked mini bar where the first round was on them.
The hotel also assisted us with planning a day trip to Phi Phi Island, it was done efficiently and effortlessly. We had an early departure that morning so the lady that assisted us arranged that the restaurant makes us early breakfast in take away packages that we could enjoy on our way to the docks.
After a full day out, we decided the next day to just relax at the beachfront pool and enjoy some cocktails from the beach pool bar. We signed out a stand-up paddle board that was part of their free amenities that we took to the ocean to try out for the first time. They also have daily activities program such as Yoga, Thai Boxing, Aqua Aerobics, Fruit Carving etc.
We had such a lovely stay at Bandara Villas, Phuket. The staff are exceptionally friendly, and the service is on point. We couldn’t have asked for a better start to our Thailand experience.
Reveiwed By Anke Van Zyl- World Luxury Hotel Awards Representative
We arrived at the NH lord Charles on a stormy winters evening, after entering the warm lobby we were greeted by the warm smiles of the concierge and check in clerks. The lobby is beautiful and decorated with a modern touch of art that creates a chandelier in the shape of a tree. In the lobby you can take a seat on one of the many couches and have a cup of coffee or a light snack.
We proceeded to check into our room which was suite number 2103,the room included a lounge with a small TV and bathroom with an opening deck onto a balcony with sunbathing chairs and a view of the lake and gardens. The lounge leads into the spacious bedroom which includes a desk, king size bed and huge second bathroom. From the bed you can watch some TV or admire the view from your bedroom balcony.
Due to the water restrictions in South Africa the hotel has water wise taps in the public bathrooms as well as a mini timer installed in the shower and information brochures as you enter any of the bathrooms in the hotel.
After a comfortable night’s sleep we woke up early to enjoy the breakfast at the garden terrace restaurant. The breakfast is a buffet style with a vast variety to suite any palette.
We then had a walk around the hotels perfectly manicured gardens. This hotel is perfect for weddings with the rolling green lawns and gazebo as well as the many event spaces and ballrooms. The hotel has the perfect setting for your special day, I even saw a beautiful bride having her photos taken on the Saturday morning from my balcony.
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The hotel features an on-site restaurant La Vigna that serves international cuisine in a stylish setting. The Food at this restaurant is exquisite and the chef Henrico creates absolute masterpieces.
The hotel also features a traditional styled Scottish pub, perfect on a cold winters night for a nightcap or to watch the latest sports live.
With the hotels central location in Somerset West you are only minutes away from Somerset Mall, the beach or the local wine farms. A perfect location for exploring the cape winelands and all its offerings.
Overall we had a wonderful experience and I look forward to my next visit.
Reviewed By Melissa Hofmann- World Luxury Hotel Awards representative
We arrived at the stunning Como Metropolitan hotel, situated in the in the heart of London and overlooking the magnificent Hyde Park on a sunny afternoon.
We were greeted at reception by the extremely friendly Service Manager .The staff took care of unwrapping our bags for us and taking them up to our room. While checking in we were offered a glass of champagne and given a small shot glass filled with a mixture of herbs. They explained to us that it was meant to recharge our bodies and give us new energy. (Exactly what we needed at that stage).
The Service manager accompanied us to our room. Just as well because the room needed some explaining. Arriving at our magnificent room on the 10th floor and with an exquisite view over the park we quickly realized that this room was even more amazing then we first thought. It was a fully smart-room. All the curtains, blinds and lights were controlled from a single control panel on the telephone. Push a button and the blinds opened. Push another button and you can dim any of the many different lights in the room to create whatever ambiance you desire. The room had everything from electric blinds to a fully stocked mini-bar with everything you could possibly want or need including heated mirrors that wont fog up when you shower.
The next morning, we had a workout in their state of the art gym. As someone that has been to many gyms and loves a good workout, this was heaven. The gym was fully equipped with everything from a full range of cardio equipment to weights heavy enough for regular trainers. There was even a ballet pole attached to the mirror to help you stretch. The standard bottle of water and towel were included as part of your workout but what is more is they also give you a free pair of earphones. This is for you to plug into their cardio equipment and listen to music or watch television while you build up a sweat. In my books this gym scored 10 out of 10.
The English breakfast was a delight, served in a beautiful dining room with a glass roof, letting the sun shine in.
In conclusion, the Como Metropolitan hotel is a must visit. The staff are exceptionally courteous and friendly, always willing to help and assist. The hotel itself with its technologically advanced rooms and amazing gym provides all the facilities and services you can think of.
Reviewed by World Luxury Hotel Awards Representatives
The city of Rome, Italy is an enchanting experience. Rome is a vibrant and decadent destination. It is filled with passionate Italian locals and rich history. Rome has played an important role as a political and religious capital during centuries of human civilization and should be on everyone’s bucket list.
Walking amongst the historic ruins of the Roman Forum is an experience that will leave you with goosebumps, not to mention a tour of the Colosseum where one can imagine gladiators having a brutal battle.
What made my Roman tourist experience truly special was the fact that our hotel was located right in the middle of all the important historic sites. Just a brief walk from Kolbe Hotel Rome brings you to the centre of it all.
“Surrounded by the magnificence of ancient Rome, only a few steps from the Circus Maximus and the Imperial Roman Forum, the building is located in an evocative and prestigious area right in the heart of the city.”
Kolbe Hotel Rome is a blend of modern and ancient décor; the furniture and finishing are modern and comfortable, yet the hallways are decorated with examples of ancient Roman clothing which is fascinating and really gives you an idea of what was worn back in the day
Upon entering the lobby guests are met with extremely friendly staff welcoming you to the hotel. The lobby leads into a contemporary bar lounge as well as the Garden Restaurant – Al Palatino. Guests can choose to sit inside or outside to enjoy a delicious gourmet meal. The garden outside is breathtaking.
“Keeping Mediterranean traditions alive, the courtyard reflects calmness, tranquility and peace. Guests can drink, dine or simply relax in this private sanctuary that is unique in all of Rome.”
The Kolbe Hotel Rome offers a variety of rooms. This includes double rooms, deluxe suites as well as family rooms. Rooms are generally decorated with maroon and light pastel colors and guests can enjoy bathroom amenities from Roberto Cavalli. One of the great features of the rooms are the big windows which open with a view of the surrounding area.
The hotel also offers great meeting and function facilities. During my stay at the Kolbe Hotel Rome, the hotel hosted a large corporate group with ease and professionalism.
Breakfast is served as an informal affair and leaves guests to help themselves to coffee and snacks from the buffet. This provides a relaxed environment for families or businessmen that want to grab a quick snack before heading to the next meeting.
Overall it was a wonderful stay that provided me quick access to the best that Rome has to offer.
The first word I would like to use to describe this hotel, is surprising. And it’s not that the hotel doesn’t look great online, it’s why I chose it, but the pictures simply do not do it justice in comparison to what you actually experience when you enter the lobby, glistening with lighting and marble yet soft to the eye, immediately giving you a welcoming and warm feeling.
I arrived late in Dubai, and as such only reached the hotel at midnight. This didn’t stop the service from bustling to my attention; “Good evening Mrs. Evans and welcome, allow me to show you straight to your room.” Wow, no check-in, known by name, staff rushing around me to open elevators and take my bags. I’m already very impressed, and this was only the beginning
I was treated to a Junior Suite on the 11th floor during my stay here, and apart from the fact that the view of Dubai is majestic from that high, the room itself was incredible. Large and spacious, one of the best beds and pillows I have ever had the pleasure of sleeping on during my travels, two televisions, a comfortable lounge and a generous bathroom filled with every amenity you would require.
During my stay I was able to enjoy the bar on the 1st floor which has an extremely comfortable atmosphere. Every time you take a seat you are served some pub style snacks like popcorn, nuts and olives, and you can leisurely enjoy your drink while watching either sport, playing a game of pool or simply listening to the music. On Friday nights, Medley Restaurant holds what is known as the Art of Spice. An Indian cuisine delight created proudly by celebrity Chef Sweety Singh. Rows of serving pots line the buffet and you can sample as many as you want or can handle. I had a special dietary requirement yet this was no issue. Two delectable curries arrived at my table, served with fresh naan bread and all the sides required to make this a true Indian feast. I can see why the General Manager personally recommends this experience, as I will not soon forget it.
Soma Spa was by far the most relaxing experience on my journey. If you can, get a lady by the name of Chon to get her hands on you, I can guarantee you this will be worth every penny as her healing hands find every knot and aching spot on your body. The spa itself is beautifully laid out, tranquil and relaxing. The change rooms hold the sauna and steam room for use before your treatment, and after being sent into seventh heaven you are seated quietly to some ginger tea while you let the experience run over in your mind, relaxing you even further before returning to your day.
All in all, a hotel is not only made up of walls and glitz and glamour. The true heart of a hotel, and what makes your stay memorable, is the hospitality of the staff that surround you. This hotel has it all. The glam, the rooms, the food, the spa, yet what stood out to me the most during my time here, was the staff. I have always said hospitality is a special sort of kindness, and it is something that you either have or don’t, it cannot be taught. Not a single member of their team made me feel that they were there because they had to be; they wanted to be. Their service excellence echoes through every corridor, radiates out of every meal served, in every passing greeting, in every room service delivered. And this single point alone is what made this one of the best and most enjoyable hotels I have had the pleasure of visiting.
This hotel will suit every travel requirement, so when passing through Dubai and looking for accommodation for one or seven nights, you will not be disappointed to make this your selection.
This superbly renovated luxury hotel is at the heart of Parisian society. Opened in 1862, it defines historical grandeur, from Café de la Paix to La Verriere Restaurant, set in an 800 square metre winter garden.
Arriving at the InterContinental Paris Le Grand , I was taken aback by the sheer magnificence of the Hotel. It is an absolute jewel in the city of Light.
After a quick check in we were shown to our room where a bottle of champagne and fresh fruit awaited us. Our elegantly designed room overlooked the Paris Opera museum and I certainly spent some time simply enjoying the views over Paris. I love how the historic detail is still apparent in all the décor.
Breakfast at Café de la Paix was a phenomenal experience. The buffet breakfast was the largest I have ever experienced and sitting in the café with my fresh chocolate croissant I really did feel like a Parisian.
Although I was only there for one evening, the service from every staff member from beginning to end was impeccable and I truly enjoyed my stay at this magnificent hotel.
I hope to return one day soon for a longer visit at this jewel of a hotel.
Jumeirah Hotels in the Maldives and Kuwait scoop several awards
Dubai, 10, December 2017:Jumeirah Vittaveli in the Maldives has been named Global Hotel of the Year and Jumeirah Messilah Beach Hotel and Spa in Kuwait was named Luxury Business Hotel of the Year at the World Luxury Hotel Awards 2017 held in Switzerland.
Jumeirah Vittaveli was also named global winner for Best Luxury Island Resort and continent winner for Best Luxury Family Beach Resort. The Royal Residence at Jumeirah Vittaveli was named continent winner for Best Luxury Beachfront Villa, Best Luxury Hideaway Villa and Best Luxury Private Villa – an incredible overall result for Jumeirah Vittaveli.
Jumeirah Messilah Beach Hotel and Spa also took home awards for LuxuryEco/Green Hotel and Luxury Beach Resort. The hotel was named Luxury Destination Spa and Luxury Wellness Spaat the World Luxury Spa Awards 2017.
Jumeirah Vittaveli’s General Manager, Mr Amit Majumder, received the awards at a grand event held in St Moritz, Switzerland. “I’m overwhelmed by the awards we received tonight. I can only say a very big Thank You to my team who has worked so hard to get us where we are today. And to our guests who continue to show their love for our little piece of paradise by returning regularly. We will continue to surprise you and strive to be worthy of this immense recognition. Being named Global Hotel of the Year 2017 in a fierce competitive field truly is the epitome of our recognitions this year.”
General Manager, Jumeirah Messilah Beach Hotel and Spa, Savino Leone, said: “We are deeply touched and proud to receive worldwide recognition for our continuous efforts in luxury hospitality in Kuwait. This coveted award is another testament to our brand promise of delivering exceptional guest experiences. It has been a great and successful year and we only hope to elevate our benchmarks of excellence in services in the years to come.”
Setting the basis for service industry standards around the globe, the World Luxury Hotel Awards provides true recognition to luxury hotels and resorts in their relevant categories during its annual voting phase. Over 300,000 votes were tallied this year from travellers and guests of these luxury establishments during the voting phase. Properties from over 120 countries competed in the 2017 awards and it is truly an honour to be one of the selected nominees and winners.
AboutJumeirah Group: Jumeirah Group, the global luxury hotel company and a member of Dubai Holding, operates a world-class portfolio of hotels and resorts including the flagship Burj Al Arab Jumeirah. Jumeirah Hotels & Resorts manages properties in Dubai and Abu Dhabi, UAE, and Kuwait in the Middle East; Frankfurt, Istanbul, London and Mallorca (Spain) in Europe; the Maldives and Shanghai in Asia. Jumeirah Group also runs the luxury serviced residences brand Jumeirah LivingTM with properties in London and Dubai; the wellness brand TaliseTM; Jumeirah Restaurant Group DubaiTM; Wild Wadi WaterparkTM; The Emirates Academy of Hospitality ManagementTM; Jumeirah SiriusTM, its global loyalty programme; and isme by Jumeirah™ an app based rewards programme in the UAE. Future openings include luxury hotels in the UAE, Bahrain, Indonesia, China, Oman, Jordan, Malaysia and the Kingdom of Saudi Arabia. www.jumeirah.com
Andermatt is a village in the Ursern Valley in the Swiss Alps; nestled in the heart of this quaint, snowy wonderland is The Chedi Andermatt, a ski hotel quite unmatched in its beauty and winter charm. The Chedi Andermatt will captivate and move you.
We were afforded the luxury of being accommodated in the two-bedroom Grand Deluxe Suite at this property and although we are sure every room at this hotel is phenomenal, this particular suite was breathtaking. Walking in to a more than spacious lounge, an electric fireplace blazing like it’s been waiting to welcome you all day, a well equipped kitchen and an 10-seater dining room table; you feel like you are right at home. A very luxurious home!
The bedrooms are sublime. Massive open spaces with balconies overlooking the snowy town below, beds and pillows that kiss you goodnight each time you enter their soft haven, and bathrooms so large and spacious, you feel as though you are royalty living in a palace.
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Dining at the hotel was superb. There are four outstanding restaurants and bars to choose from which boast a menu range enough to suit anyone’s requirements. The staff are friendly, polite and very dedicated to providing top quality, international standards of service throughout your stay. A particular highlight in The Restaurant is The Wine and Cheese Cellar: at five meters high it attracts cheese connoisseurs who marvel at its delights through the glass walls.
One of my most favourite places to visit in any hotel is the spa, and The Chedi Andermatt lives up to and surpasses the standards of luxury. I took some time out especially to enjoy the 35 meter indoor pool, and this was topped by the 12 meter outdoor pool, filled with blissfully hot water to swim around in while the snow pours down your head as you take in the beautiful Alpine surroundings.
If you feel like skiing, you will receive your own personal Ski Butler, a feature we have yet to see in any other hotel we have visited. He will take care of your every need from getting up the mountain, renting your equipment and ensuring you have an international ski instructor available to show you the ropes. Another favourite feature was that The Chedi Andermatt has its own ice skating rink for when you feel like lazily skating around a rink in the snow surrounded by the resort and mountain views.
All in all, The Chedi Andermatt is probably the most unique, stylish and luxurious hotel I have ever had the privilege of staying in. The staff are above the quality of what one could hope for, and no doubt in my mind that whatever your reason for travelling to this destination may be, you will feel relaxed, pampered and ready for anything by check out.
Reviewed By Joanna Evans
To book this breathtaking Hotel follow the details below.
Travelling to the city of Venice in Italy is an experience that should be on everyone’s bucket list. I suggest taking a private water taxi from the airport and entering the hotel via the water canals with style. If you are lucky enough to enter Venice just before sunset, the experience will be even more romantic. Imagine sailing into a city filled with beautiful historic buildings, arched staircases and the suns’ reflection on the water streets. The water taxi takes you directly to the hotel entrance and kicks off your love affair with the city of Venice forever.
Arriving at Hotel Papadopoli Venezia – MGallery by Sofitel is an exciting experience. Once you enter the lobby of the hotel the glamour and elegance of this intimate boutique hotel is overwhelming. Close to the reception desk is a display case fill with shoes and handbags decorated with Swarovski crystals. The lounge is decorated with vintage furniture that includes throne chairs, carved giltwood tables and mirror frames, 18th century Italian style sofas as well as breathtaking chandeliers that provide just enough light to feel cozy and relaxed.
The stairway to the GIARDINO D’INVERNO (Winter Garden) restaurant is framed by two fashion mannequins, each dressed in a ball gown skirt and colorful ladies jacket. One soon discovers that the skirts actually consist of a tree and flower decoration. The beautiful artistry of this hotel is mesmerizing and the use of pastel colors is calming and poetic. Once you reach the Winter Garden one is transported to a scene from the magical Shakespearean play, A Midsummer Night’s Dream.
The hotel has 96 rooms and suites that are finished with furnishings reflecting the elegance and splendor of the 18th century, and views of the Tolentini Canal and Papadopoli Gardens. Each of the rooms are themed and I was fortunate to be accommodated in the Marco Polo room.
One of the special qualities of Hotel Papadopoli Venezia is the spectacular view the rooms provide. I would suggest starting your day with breakfast on your balcony and a wonderful view of the city rooftops.
The location of the hotel is great and within walking distance of most of the tourist attractions. It is a real treat to explore the busy allies of Venice and stumble upon unique gift shops and restaurants. If you have a lot of luggage the hotel will organize you a city porter in no time to assist you with the heavy load.
Overall, I can recommend Hotel Papadopoli Venezia to any traveller visiting Venice. Personally, the comfortable stay and attentive service contributed to a wonderful experience and many cherished memories.
Hotel Reviewed by Michelle Snyman – Brand Manager of World Luxury Hotel Awards.